The AI You Didn't Approve: A Field Guide for Community Banks and Credit Unions

AI is already inside your institution, through staff using free chatbots and vendors switching on AI features in routine updates. In this 50-minute session, former OCC examiner Jessica Caballero and DefenseStorm CISO William Wetherill show community banks and credit unions how to govern it: write an AI policy staff will follow, find shadow AI, keep customer and member data out of the wrong tools, defend against prompt injection, and prepare for what examiners will ask.