Don’t Get Left Behind: How to Use Tech to Design Impactful Event Experiences for Everyone

With five generations now working and attending events side by side, clunky or confusing tools can quietly divide your audience into those who fully engage and those who opt out. As expectations for in-person and digital experiences rise, events need to be intuitively designed to be inclusive tech journeys that feel effortless for every attendee while unlocking richer data for your team.

In this session, you’ll learn how to: 

• Simplify check-in, event apps, and engagement tools so they feel natural and accessible across different comfort levels with technology.
• Design unified onsite and digital experiences that boost tech adoption, deepen engagement, and close data gaps.
• Apply practical AI use cases to personalize attendee journeys and capture more meaningful signals to prove event impact.