Cut Complexity with our 2026 IT Service Desk Blueprint

A Smarter Service Desk

As IT teams prepare for 2026, service desks are being asked to scale faster, without adding complexity, cost, or risk. Too often, growth leads to fragmented tools, limited visibility, and weaker governance.

Join Freshworks on March 10, 2026, from 1:00 PM to 2:00 PM ET for Cut Complexity with our 2026 IT Service Desk Blueprint, where we’ll share a practical framework for rethinking service management as a controlled, AI-assisted, people-ready function.

You’ll learn how modern IT teams are:

  • Improving governance and oversight
  • Increasing visibility across workflows and performance
  • Scaling support while keeping costs in check

Reserve your spot today.

Can’t attend live? Register to get the recording.

Who should join: CIOs, IT leaders, and operations managers responsible for service management strategy and outcomes.

Register Now

Meet the Speaker

Shaonli Nath

Director of Product Marketing
Freshworks