From Static Documents to Actionable Intelligence: SMART on FHIR Care Plan Viewers with AI Navigation

Care plans fail because clinicians can’t find them when decisions happen. A patient arrives at the ED—their crisis plan sits in a system the hospital can't access. A PCP manages chronic disease—the care coordinator documented barriers explaining non-adherence, but the physician never sees it. The problem is visibility, not documentation. This session demonstrates how SMART on FHIR-enabled care plan viewers transform static documents into actionable intelligence at the point of care. We walk through three transformations: how SMART on FHIR embeds care plan access directly into clinical workflows; how AI-powered natural language turns care records into conversational guidance, why technical solutions alone don’t change clinical behavior— & what actually does. Attendees will leave understanding why care plans fail to drive action, how standards-based solutions solve the visibility problem, where AI improves usability & what actually changes clinical behavior.