SPEAKER BIO
Cindy Hagan
VP, compliance and fraud risk
Vizo Financial
Cindy Hagan works as the VP of compliance and fraud risk for Vizo Financial Corporate Credit Union. In this role, she administers and coordinates the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) program within the organization to ensure compliance with federal regulations, the NCUA and the industry standards of the FFIEC’s BSA/AML examination manual. She also oversees and completes all fraud detection tasks, and provides compliance consulting and training services to credit unions.
Before she joined the Vizo Financial team, Ms. Hagan spent 15 years in retail banking, where she supervised a staff of more than 20 BSA/AML and fraud analysts and supported five fraud investigators. She also provided support for over 200 branches for suspicious activity and CIP compliance.
Ms. Hagan earned a Bachelor of Arts degree in English from Millersville University in Millersville, Pa. She has received her Credit Union Compliance Expert (CUCE) and Bank Secrecy Act Compliance Specialist (BSACS) designations.

