FAQ'S

How should I reserve my hotel room?

Hotel reservations are the responsibility of the attendee. A block of rooms has been reserved at The Omni Las Colinas for conference attendees at a rate of $299 per night plus taxes and fees. Attendees will receive a confirmation email with a hotel reservation link upon registration completion. The early arrival and stayover rate is $299 from Saturday, June 13 through Monday, June 22, and is subject to room availability.  

Hotel confirmation numbers will be emailed to attendees in mid-June. Please note: check-in time is 4:00 pm CST and check-out time is 12:00 pm CST. We are unable to guarantee room availability for registrations received after Tuesday, May 26.

What should I do if I need to change or cancel my registration?

Once your event registration is complete, you will receive an email summary with a confirmation number. Click the link provided to take you to the registrant page. Enter your confirmation number and follow the additional prompts to change or cancel your participation at this year's Event.

If you are unable to locate your confirmation number, please contact Julie Rufner. Please note all hotel cancellations should be made with The Omni Las Colinas.

What am I responsible for?

Greystone covers costs associated with meals, social events, and prearranged activities during the conference. Attendees are responsible for all other costs including airfare, lodging, ground transportation, parking, and other incidentals.  Please note, The Omni Las Colinas charges for daily and overnight parking (no validation available).

A block of rooms has been reserved for conference attendees at a rate of $299 per night plus taxes and fees. The early arrival and stayover rate is $299 from Saturday, June 13 through Monday, June 22, and is subject to room availability. We are unable to guarantee room availability for registrations received after Tuesday, May 26.

Do I need to arrange transportation?

Attendees should arrange their own transportation to and from the airport. The meetings, meals, and most afternoon activities will be held onsite at The Omni Las Colinas. Transportation will be provided for any off-site activities.

Is there a fee to park at The Omni Las Colinas?

Self-parking is available at $10+tax, with an overnight rate of $18+tax. Valet parking is offered at $16+tax for the daily rate and $25+tax for overnight parking.

Please note parking for oversized vehicles is available at a rate of $33+tax.

What is the appropriate attire for meetings and events?

Attire for all meetings and events is business casual, but professional (no jeans or t-shirts please). Note that the hotel's climate-controlled settings can often make the meeting rooms brisk. As we do our best to adjust these settings to make it comfortable for all, a cardigan or light jacket is encouraged.

For individuals participating in golf, the dress code is collared shirts, suitable shorts (no jeans), and soft spikes (non-metal or spike-less design preferred). For the personal training activity, appropriate attire includes shorts and t-shirts with rubber-soled shoes.

How can I receive copies of the presentations?

Attendees will receive an email with a link to the presentations following The Greystone Event.