ABOUT THE SYMPOSIUM
This symposium provides an opportunity to assist teams in expanding their knowledge in leadership, the fundamentals of quality improvement science, and wellbeing. By offering the opportunity to hear from colleagues across the system with team-based quality improvement successes, cross-fertilization will empower attendees to adopt quality improvement knowledge and process in their respective departments. A complimentary lunch will be provided for all attendees during the event.
SYMPOSIUM KEYNOTE SPEAKER

Every improvement in healthcare begins with a conversation—between clinicians, across disciplines, and within teams. This keynote explores how intentional communication is the foundation of high-functioning interdisciplinary teams and meaningful quality improvement.
Attendees will learn how psychological safety, inclusive dialogue, and shared accountability enable teams to speak up, learn from one another, and improve patient care together. Grounded in real-world healthcare experience, this session offers practical insights for faculty, staff and learners who want to strengthen teamwork, reduce friction, and turn improvement efforts into a shared way of working—where every voice matters and better outcomes follow.
SYMPOSIUM LEARNING OBJECTIVES
At the conclusion of this conference, participants will be able to:
- Describe evidence-based communication strategies that enhance interdisciplinary collaboration and foster teamwork
- Apply best practices in communication and teamwork to improve patient care outcomes and drive quality improvement initiatives
- Identify available resources to support interdisciplinary healthcare teams
SYMPOSIUM ACCREDITATION & CERTIFICATION

Accreditation
The University of Rochester School of Medicine and Dentistry is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Certification
The University of Rochester School of Medicine and Dentistry designates this live activity for a maximum of 3.25 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Social Work
University of Rochester Medical Center, Center for Experiential Learning is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0005. This course has been approved for 3.25 contact hours. Attendance at the entire program is required.
Nursing Continuing Education Hours
Accreditation Statement
The University of Rochester Center for Nursing Professional Development is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
This offering provides 3.25 ANCC CNE credit.
Must be present for 90% of the CNE Activity. Must complete the evaluation within 30 days in order to receive ANCC CNE credit.
New York State Psychology Continuing Education Statements
University of Rochester Medical Center Department of Psychiatry is recognized by the New York State Education Department's State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0117.
This course has been approved for 3.25 contact hours
Attendance at the entire program is required (no partial credit can be awarded).
New York State Marriage and Family Therapy Continuing Education Statements
University of Rochester Medical Center, Center for Experiential Learning is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0107.
This course has been approved for 3.25 contact hours
Attendance at the entire program is required (no partial credit can be awarded).
New York State Licensed Mental Health Counselors Continuing Education Statement
Strong Memorial Hospital, Strong Recovery is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors #MHC-0250.
This course has been approved for 3.25 contact hours
Attendance at the entire program is required (no partial credit can be awarded).
Americans with Disabilities Act Accommodations
The University of Rochester is committed to providing inclusive experiences and equal access to programs and services. For those with Americans with Disabilities Act (ADA) requirements, please register at least 30 days in advance of the event date for accommodations. We make every attempt to accommodate the needs of every one of our conference attendees, and in order to give us the best chance possible of being able to ensure that we can make this as successful a conference as possible for you, we would like as much time as possible to make the arrangements. Please contact Andrea Perkins by email at AndreaB_Perkins@urmc.rochester.edu
Parking Accommodations
Please park using your usual permit. If you do not have designated parking, please contact the Quality Institute to request accommodations.
