Effective Strategies for Feedback and Empathy 2026-2027

Effective Strategies for Feedback and Empathy

Developed by Dr. Brittnie Peck, Associate Professor of Communication, UW-Superior

This interactive, two-day workshop is designed to equip leaders, managers, and team members with the practical skills to deliver and receive feedback that combines empathy and care with courage and honesty. Centering on the practical application of rigorous social science research in interpersonal and organizational communication, group dynamics, emotional intelligence, empathy, resilience, and group cohesion, this program will show participants how to move beyond being “nice” and conflict avoidance, toward collaborative feedback conversations that build trust, drive performance, and strengthen relationships. 

This workshop will include a blend of mini-lectures, self-assessments, small-group discussions, real-time role-playing, and reflective exercises, aimed at helping you develop habits for soliciting, giving, and receiving guidance that respects the personhood of every colleague while challenging them to grow. The format of this workshop is highly experiential and tailored to professional environments, and emphasizes how leading with courage reduces defensiveness, boosts engagement, and fosters resilient teams. Participants will come away from this workshop with personalized action plans, scripting tools, and confidence to implement these practices in one-on-ones, team meetings, performance conversations and everyday interactions.

*This is a 2-Session Training Program.

Dates: November 5, & 6, 2026 from 9:00am-12:30pm

Cost: $149.00

These sessions cannot be taken individually

Program CANCELLATION POLICY: The Center for Continuing Education strives to maintain scheduled programming. However, if minimum enrollment is not met ten (10) working days prior to the start of a program, we may need to cancel or reschedule that program.  There also may be times when a program needs to be cancelled or rescheduled due to weather, instructor illness or other unavoidable circumstances. Whether cancelled or rescheduled, you will be notified ASAP and your full fee will be refunded or applied to the rescheduled event, as you prefer.

PARTICIPANT CANCELLATION POLICY: In the event you need to cancel, we ask that you notify our office at least five (5) business days prior to the program. If notice of cancellation is received in our office less than five (5) business days prior to the program, you will be charged 40% of the cost of the program. If you fail to attend without cancelling your registration, you will be assessed the full workshop fee. You may transfer your registration to another person at any time.

REGISTRATION CONFIRMATION & EVENT EMAILS: If you do not receive a confirmation email within a few minutes of registering, please check your Spam or Bulk E-Mail folders. Please consider marking this email as "Not Spam," to allow future messages to get through to your inbox. In addition to the registration confirmation email, you can expect to receive follow-up emails containing specific program information at least one week prior to the event. 

UW-Superior Continuing Education - 715.394.8469 - conted@uwsuper.edu