when
October 26, 2026
1:00 PM-7:30 PM
where

Kellogg Conference Hotel Capitol Hill at Galludet University

In an era driven by artificial intelligence and rapid technological advancement, the core of the events industry remains beautifully unchanged: human connection. How do we harness the power of digital tools while fiercely protecting the warmth, empathy, and humanity of hospitality?

Join us for MPI Potomac’s Education Day as we explore this vital balance. Set against the inspiring backdrop of the Kellogg Conference Center at Gallaudet University—a global leader in barrier-free environments and inclusive design—this year's conference goes beyond the screen to champion authentic, accessible experiences.

"Forward Together" is a call to action. It is an opportunity for our community to merge optimism and innovation, ensuring that as our industry evolves, we leave no one behind.

What to
Expect

  • Visionary Keynotes: Hear from thought leaders on how to navigate the AI revolution while centering the human experience.
  • Interactive Breakouts: Share ideas and discover fresh approaches to accessibility, community, and new technology.
  • Purposeful Networking: Connect with fellow meeting professionals, association leaders, and hospitality partners in an environment deliberately designed for meaningful, inclusive exchange.

Learner
Objectives

This program is meticulously designed to provide actionable, high-level takeaways that support continuing education and professional advancement across multiple industry disciplines. By attending, participants will meet key learning objectives aligned with top industry credentials:

Core Industry Standards:

  • EIC (CMP) - Domain G: Meeting or Event Design: Implement comprehensive, Universal Design principles into site selection, room layouts, and event execution to ensure full accessibility.
  • EIC (CMP) - Domain E: Human Resources: Develop strategies for managing diverse teams and fostering a culture of psychological safety in high-stress, tech-heavy environments.

Interdisciplinary Objectives:

  • ASAE & SHRM: Develop leadership and HR strategies that foster organizational belonging, diversity, and community engagement within professional and association gatherings.
  • AVIXA & IAEE: Learn to ethically leverage artificial intelligence, advanced AV, and exhibition technology to enhance engagement without creating digital barriers or alienating attendees.
  • SITE & NACE: Elevate high-touch hospitality, personalized incentive experiences, and sensory-inclusive catering strategies to motivate, inspire, and comfort diverse audiences.
  • ICCA & CGMO/CGMP: Navigate global cross-cultural nuances and government/corporate compliance standards to ensure international congresses and large-scale meetings are universally welcoming and compliant.

CMP Clock Hours

This session is pending approval for 4.0 clock hours from the Events Industry Council.

Thank You to Our
Sponsors

Our Hosts

Opening Keynote Sponsor             

Closing Keynote Sponsor             

Closing Reception Sponsor

Ann Arbor
CVB Reps
Visit Ithaca