Program Overview

Taking place Tuesdays starting in late 2026 (dates TBA), this 6-session virtual course is designed for administrative professionals who are newer to their role or those looking to strengthen their core skills. Each one-hour session combines live instruction with group interaction, focusing on building confidence, developing effective habits, and reinforcing essential competencies. Participants will explore strategies for organizing their workload, communicating effectively, solving problems, and adapting to different working styles—among other key topics.

Developed and Presented by Karen Tuersley
Director of Administration
Violand Management Associates

Karen is a seasoned expert in organizational systems and administrative operations, with a career grounded in a deep appreciation for structure, clarity, and getting things done right. Her experience spans entrepreneurial ventures and corporate environments, where she has held both management and high-level support roles. She brings a practical, detail-driven approach to building processes that deliver results. Karen is known for her precision and structure, her sharp editing skills, and a strong understanding of what makes administrative teams effective.