The Next Era of CX is Taking Shape
AI continues to reshape how businesses operate. Talent expectations are evolving. Industries are transforming in real time.The evolution of CX is well underway—gaining speed and complexity.
Step into the shift—and help shape what comes next.
Schedule-At-A-Glance
This year's Contact Islands brings top-tier speakers and dynamic formats that spark bold dialogues, purposeful idea exchange, and strategic connections. It is designed to enable conversations that will actively shape CX Philippines' future and its impact on the world.
May 26 (Afternoon)
Registration & Exhibit Opening
By-Invitation CEO Forum
Networking
May 27 (Full Day)
Conference Opening
Main Stage Sessions
Networking
May 28 (Full Day)
Main Stage Sessions
Track Sessions
Conference Closing
Networking
MAIN STAGE
Setting the Direction
Hear from global leaders and industry voices on the shifts shaping CX—and what they mean moving forward.
Clear perspectives. Grounded insights. Practical direction.
TRACK SESSIONS
Focused conversations.
Practical takeaways.
A closer look at the ideas and approaches shaping CX today.
EXHIBITION
See What's in Play
Explore solutions and partners supporting CX transformation today:
• AI-powered CX platforms and automation tools
• Experience design, analytics, and orchestration solutions
• Workforce and talent development providers
• Cybersecurity and digital trust technologies
Who You'll Meet
• Technology and platform providers
• CX and outsourcing leaders evolving their offerings
• Emerging players across health, finance, and digital sectors
• Talent and workforce partners
A space to explore, ask, and connect—at your own pace.
NETWORKING
Make the Right Connections
Connect with peers, partners, and leaders navigating these shifts.
The shift is underway—and accelerating.
Building on the momentum of Contact Islands 2025—where industry leaders, global partners, and policymakers came together to move the conversation forward—2026 continues that trajectory with greater focus and intent.
Be part of the conversations—and decisions—that will shape what comes next.
Your stay, your choice.
Contact Islands 2026 participants may enjoy specially negotiated rates at selected partner hotels. Click the link below to explore the available options and exclusive conference rates.
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- Update the necessary details.
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