Summary
Human factors in procedure writing.
This course is aimed at delegates responsible for developing, writing and reviewing procedures, typically safety critical operations and maintenance procedures.
What the course will cover
The course is designed to introduce the requirement for procedures, help delegates with their understanding of what constitutes best practice in procedure writing and understand how this can influence human performance. It will introduce some key areas including:
- The purpose and need for procedures
- What type of information is required in procedures
- How to format and present procedures effectively
- Development of safety critical procedures
- How to make procedures more effective
- Examples of how poorly developed procedures can contribute to incidents in the process industries
The UK HSE roadmap is presented as a methodology for the identification and assessment of safety critical tasks under the COMAH Regulations. This gives an introduction of how companies can optimise tasks to reduce the risk of human error. This demonstrates how safety critical procedures are just one way way of reducing risk in the context of the hierarchy of control.
The course follows the principles of the UK HSE guidance on human factors in procedures and is also compliant with the Energy Institute Guidance for Human Factors Safety Critical Task Analysis.
Training method
Best practice for writing and developing procedures is included within the course and case studies show how the lack of, or inadequate procedures can lead to major accident hazards.

