CWS/CMS New User Training for Probation Officers and Support Staff - Live Webinar - August 19 & 20 2026

This training is an overview and skills practice of the CWS/CMS functionality that relates to the data fields needed to document probation placement outcome data for state and federal government. This course will focus on the state and federal field documentation requirements specific to Probation officers working with youth in placement.

Topics Covered Day 1: Introduction to CWS/CMS and it’s functionality, searching CPS history, TILP/90 day, ICPC100A & B, CSEC, Dual Status, SOGIE, Parenting minor/NMD, Family Finding, Education, Credit Reporting and Identity Theft, Mental Health Screening, and recording contacts including CFT meetings and Annual Reassessments of Youth in Group Home Care and closing case.

Topics Covered Day 2: overview of day 1 and creating new cases, entering a foster care, non-foster care, SILP, THP+FC, and RFH placements.

Instructor: Cathy Groh

Location: Zoom Webinar 

This course takes one and a half days to complete.
Day 1: August 19 | 8:15am to 4:30pm
Day 2: August 20 | 8:15am to 12:00pm

STC Certification #07901628, 10.5 STC Hours

No cost for this course.

Prior to the training, please make sure that the following logistics are in place:

• Strong Wi-Fi signal or network signal.
• IT support, if possible, to assist with technical difficulties.
• Attendees need 2 screens for viewing and exercises

*Citrix receiver needs to be downloaded onto your computer or laptop prior to the start of the training with  one of the following links (Instructor has tokens).

If you already have the Citrix program installed on the computer you will be using then you are ready for training. Instructor will give you login credentials for training the day of training.

If you’ve never utilized CWSCMS on the computer you will be using for training then you will want to make certain that you work with your IT to install the Citrix receiver, as an admin password is required. 

Click and download "CWS Token Access" if your county still uses tokens to log in or click and download "Token-less Access" if your county is token-less.

Token Access:   https://cwstoken.access.ca.gov/

Token-less Access:  https://cws-internal.access.ca.gov