Sponsor & Exhibitor Frequently Asked Questions

What are some important dates to be aware of?

• Sponsor/Exhibitor registration opens to ACSA Partners on the week of July 27, 2026.
• Sponsor/Exhibitor registration opens to the general public on Monday, August 10, 2026.
• The first "Know Before You Go" reminder will be sent approximately six weeks prior to the Summit, with additional reminders to follow.
• Additional Sponsor/Exhibitor badges must be requested by Friday, December 18, 2026. Additional badge purchases will not be permitted after this date.
• Booth setup begins on Sunday, January 10, 2027, at 3:00 p.m. and must be completed by 5:00 p.m. before the Welcome Reception begins.
• Exhibitor move-out may not begin until 5:00 p.m. on Tuesday, January 12, 2027.

What does it cost to Sponsor/Exhibit?

What is the exhibitor schedule?

Sunday, January 10
3:00 – 5:00pm | Exhibitor Move-In & Setup

Monday, January 11
7:00 – 8:00am | Late Exhibitor Move-In
8:00am – 4:30pm | Exhibit Hall Open 12:00 – 1:30pm | Networking Luncheon
4:45 – 6:00pm | Evening Welcome Reception

Tuesday, January 12
7:00am – 5:00pm | Exhibit Hall Open
7:00 – 8:15am | Continental Breakfast 11:30am – 1:00pm | Lunch on Own
4:00 – 5:00pm | Grand Prize Raffles / Ice Cream Social Mixer
5:00 – 7:00pm | Exhibitor Move-Out

Who attends this event?

Linked below you will find the list of Districts and Titles from those who attended the Symposium last year. This typically helps companies when deciding if this event is the right fit.

How does the booth selection process work?

Booths are assigned on a first-come, first-served basis upon registration.

• ACSA Partners receive a two-week priority booth selection window.
• After the priority period ends, booth selection opens to all remaining eligible sponsors.
• Booth assignments are based on availability at the time of selection.
• ACSA cannot hold or reserve booth locations.

What payment options are available?

If you selected credit card, any temporary authorization placed on your card during registration will be released once your registration has been approved.

If you selected offline/check payment, log in to our portal system by visiting payments.acsa.org and using the email address you registered with to view your invoice and submit payment. You will also receive payment instructions via email.

If you are an ACSA Partner4Purpose participant and elected to use Partner funds, your registration balance will be deducted from your available Partner4Purpose allowance.

Where can I find a copy of the ACSA W-9?

A copy of the ACSA W-9 is available here.

How do I know which email address to use to log in to the payment portal?

Use the same email address you used to register for the Every Child Counts Symposium.

I don't know which email address is associated with my registration. What should I do?

Please contact Kory Adams at kadams@acsa.org for assistance.

I'm receiving an error message when I try to log in to the payment portal. What should I do?

Please contact Kory Adams at kadams@acsa.org for assistance.

I forgot my password. How do I access the payment portal?

Use the Forgot Password feature on the portal login page.

• Step 1:
  Enter your email address and you will receive a verification code.
• Step 2:
  Enter the verification code and click "Verify" and then click "Continue".
• Step 3:
  Reset password.

If you're still unable to access your account after attempting to reset your password, contact Kory Adams at kadams@acsa.org.

How do I locate my invoice once I'm logged into the payment portal?

If your invoice is not displayed after logging in, select the "Billing" tab from the left-hand navigation menu.

If you still cannot locate your invoice, contact Kory Adams at kadams@acsa.org.

What is the cancellation policy?

Cancellations must be submitted in writing to ACSA's Exhibits Manager at kadams@acsa.org. 

• Cancellations received by November 27, 2026 are eligible for a refund, less a $500 cancellation fee.
• Cancellations received after November 27, 2026 are non-refundable.

Am I eligible to register as a regular conference attendee?

ACSA conferences are designed exclusively for educational leaders and professionals working within the education community.

To preserve the educational experience and minimize unsolicited commercial activity, individuals representing companies or organizations that provide products or services to schools are not eligible to register as regular conference attendees.

Who will receive communications from ACSA regarding the Every Child Counts Symposium?

All communications will be sent to the email address associated with the registration. If you wish to change the contact email on your registration, please reach out to Kory Adams at kadams@acsa.org. 

How do I provide the names for my complimentary badges?

Closer to the Symposium, your company's designated administrator will receive access to the Exhibitor Portal. A task will be available with instructions for assigning your complimentary badges.

How do I purchase additional badges?

Additional badges are limited and require ACSA approval. Requests must be submitted by Friday, December 18, 2026.

Additional badges cannot be purchased after this deadline.

To request additional badges, please contact kadams@acsa.org. 

How do I book my hotel?

Visit the Travel & Hotel page to view the conference location and participating hotels offering discounted room rates.

How do I ship materials to the hotel?

ACSA partners with TriCord Tradeshow Services for exhibitor logistics.

Your company's designated administrator will receive the Exhibitor Kit a few months prior to the Symposium, which includes complete shipping instructions.

How do I reserve power for my booth?

Instructions for ordering electrical service are included in the TriCord Exhibitor Kit that will be emailed to your company's designated administrator.

Will lead retrieval or badge scanning services be available?

Yes. Once your company's designated administrator receives access to the Exhibitor Portal, instructions for purchasing a lead retrieval license will be available within the portal.

What sessions and meals are included?

Sponsors and exhibitors are welcome to participate in all scheduled meal functions, receptions, and sessions. We kindly ask that you allow conference attendees the opportunity to find seating before taking a seat yourself.