Summary - Transit Ticketing & Fare Collection in Europe 2024

Global Mass Transit is organising the fourth edition of “Transit Ticketing & Fare Collection in Europe 2024” conference on April 24-25, 2024 at Novotel Amsterdam Schiphol Airport, The Netherlands.

The previous edition, held on April 18-19, 2023 at Hotel Sofitel Legend The Grand in Amsterdam, received a very good response. Key organisations that have participated in our previous editions include: Aachener Verkehrsverbund GmbH, Access IS, ALCO Consulting, American Express, Amnex Infotechnologies, Amsterdam Transport Region, Arriva, Arti Grafiche Julia Spa, Asis Elektronik ve Bilişim Sistemleri A.Ş., ATM Barcelona, Austriacard, Bucharest-Ilfov Metropolitan Transport Authority, Busitalia-sita-nord, Berliner Verkehrsbetriebe (BVG), Cardnology, CARRIS, Cerema, Chennai Metro Rail, City of Amsterdam, Computop Paygate GmbH, Cooperation of Dutch Public Transport Operators, Cubic Transportation Systems Ltd., Cybersource, Dgpays, Delhi Metro Rail Corporation, Discover Financial Services, Dubai RTA, East West Rail Company, Economic and Commercial Office of the Embassy of Spain in Thailand, Electro Automation, EGTC Euroregion Nouvelle-Aquitaine Euskadi Navarre, EMT De Madrid, ETRA Investigación y Desarrollo, S.A., European Commission, European Union Agency for Railways, FAIRTIQ AG, Famoco, FEIG ELECTRONIC GmbH, FELA Management AG, Fime, Finnish Public Transport Association Association, FirstPartner, GemeenteVervoerbedrijf (GVB), Gipuzkoa Transport Authority, Great Western Railway(GWR), Hansecom Public Transport Ticketing Solutions GmbH, Helsingin seudunliikenne (HSL), IDFM, IDOM Consulting, Ile de France Mobilities, INIT Innovations in Transportation, Inc., ITSO Ltd., JCB International (Europe) Ltd, Kentkart, KPMG UK, Kuba Pay, Lancashire County Council, Land Transport Authority of Singapore, Landkreis Osnabrück, Lisbon Metro, Living Laboratory for MaaS, LogPay Financial Services GmbH, Lloyd Warwick, London North Eastern Railway, Masabi, MENTZ GmbH, Metlink, Midlands Connect, MIKROELEKTRONIKA, Ministry of Transport and Communications (MoTC), Ministry of Infrastructure and Watermanagement, Monet+, Movia, Multimodal Passenger Mobility Forum, National Transport Authority of Ireland, Novacroft, NXP Semiconductors, Optibus, Optimile, Ostrava Public Transport Authority, OTI, PayCert, Paragon ID, RADCOM SA, Rail Delivery Group, RATP Smart Systems, Rebel Group, Renfe, Riga City Council, Riscure, Ruter AS, Serco Dubai Metro, SBB AG, SC Soft, Scheidt & Bachmann GmbH, Sfey, Si gmax Public Transport,Skånetrafiken, Solent Transport, Stadtwerke Osnabrück AG, STIB-MIVB, Straeto, Tallinn Transport Department, Thales RCS, Towa Data Systems, The Metropolitan Area of Barcelona, The World Bank, Transdev, Translink, Transit Link Pte Ltd., Transport for London, Transport for West Midlands, Transport Scotland, TVV lippu- ja maksujärjestelmä O, UK Department for Transport, Ubirider, Ubi Transport, Uber Transit, University of Luxembourg, Vix Technology, UrbanThings, Wizway Solutions, Worldline, Zhongtian Technology Submarine Cable Co., Ltd etc.

The mission of the 2024 conference is to discuss deployment of contactless payments for transit including bank cards (debit, credit, EMV) and mobile payments, highlight the opportunities in open loop payments and ABT, showcase recent integrated ticketing strategies and projects, analyse key trends, discuss best practices, review recent developments, showcase innovations and new technologies, assess progress made with MaaS, and discuss the importance of data for optimising operations and customer service.

The two-day conference will have 10 targeted sessions with speakers providing insights and actionable advice to deploy advanced fare collection systems, highlighting developments and opportunities, and offering solutions to enhance the customer experience. The conference will also help participants understand the role of transit agencies, operators, fare system providers, hardware and software suppliers, acquirers and technology suppliers in establishing advanced, integrated and interoperable ticketing systems.

The event will bring together experts from leading public transport authorities (PTAs) and operators (PTOs), policy and regulatory bodies, ministries and government departments, system integrators, technology and service providers, smartcard manufacturers, technology and equipment providers, mobile ticketing vendors, credit card companies, data architecture and IT firms, fare collection system suppliers, dynamic multiservice journey planners, taxi fleet operators, ride-hailing and ride-sharing service providers, micro-mobility providers, ticketing infrastructure providers, industry consultants, research and development organisations, financiers, technical institutes, etc.

Changing mobility behaviour and impact on transit ticketing
Developing an integrated mobility strategy: best practices, challenges and solutions
Key emerging trends and future outlook
Plans of public transport authorities/operators for deploying contactless payment technologies
Considerations in selecting type of contactless fare payment system
Cooperation among different stakeholders
Project delivery and financing models
Account-based ticketing (ABT) and open-loop payment systems: Case studies and future plans
Integration and interoperability at a city, regional and national level
Contactless payments for transit: Best practices and lessons learned in procurement, financing and deployment
Current status of fare payment systems in Europe, key technologies
Opportunities in the deployment of contactless payment technology
Mobile wallets and EMV cards for transit payments
EC’s initiatives, strategies, policies, and legislations
EU-wide multimodal ticketing and payment systems
Role of account-based ticketing (ABT) and open payments in the growth of MaaS
Data generation, data sharing, data analysis and privacy
Smart mobility solutions based on open standards
Relevant new mobility trends and innovative technologies, such as SaaS, cloud computing, blockchain, etc.
Integrating public transport fare payments with taxis, car-sharing schemes, new mobility solutions, EV charging payments