Description:
The QI Foundations Course provides a general overview of key QI concepts and tools that prepare participants to contribute effectively to local improvement initiatives. The introductory course combines short theory bursts with interactive exercises and small group discussions to make for an engaging and effective learning experience. Topics covered include 1) Choosing a QI project; 2) QI measures; 3) QI diagnostics (e.g., Fishbone diagram, process mapping, Pareto charts); 4) Mapping interventions to root causes; 5) Plan-Do-Study-Act cycles; and 6) Engagement strategy.

Objectives:
· Identify common quality problems that are suitable for improvement efforts within a local context
· Describe the key elements of the Model for Improvement QI framework
· Apply common QI tools (e.g., Fishbone diagram, process mapping, PDSA, run charts) to address quality problems
· Contribute to organizational QI initiatives as members of an interprofessional team

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October 21, 2026 3:29 p.m.