OpenWay® Riva Operator/Operational Training:
Collection Manager Training Series (19 modules)
September 14 - 17
The purpose of this series of classes is to build proficiency and experience using Collection Manager functions. Students are shown how to use the various features and reports that will enable them to add endpoints to the solution and manage them throughout their lifecycle as they collect data. Included are classes to familiarize key personnel with Communication and System Settings, as well as tips for maintaining healthy solution components.
Cost of Entire Course (19 Modules): $4750.00 USD per student
For those students that would like to take modules a la carte, the individual module prices are listed below, with details.
Full refunds are available up to the Friday prior to the course start date and are issued back to the credit card.
Descriptions/Dates/Times/Fees -
Module 1: OWOC-CM User Interface Overview
This module familiarizes students with the Collection Manager UI.
September 14, 11:00 AM-12:00 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the system's user interface.
Prerequisites
None
Cost - $250 USD per student
Module 2: User Access and Permissions in OWOC-CM
This module reviews how to add users and security groups/roles to the CM.
September 14, 12:30 PM-1:00 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites None
Cost - $250 USD per student
Module 3: Endpoint Configuration Management
This module covers how configurations are created and managed, including handling of configuration discrepancies.
September 14, 1:30 PM-2:15 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 4: Endpoint Provisioning in OWOC-CM
This module reviews how devices are added to the different components of the solution, including the OpenWay® Collection Manager (OWCM), Performance Manager, Field Network Director and the Active Directory.
September 14, 2:45 PM-3:45 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 5: Create and Edit Application Groups
This module reviews what application groups are and how to add endpoints to them.
September 14, 4:15 PM-4:45 PM ET
Intended Audience
This module is intended for anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 6: Endpoint Installation in OWOC-CM
This module reviews the process for adding installation information to the Collection Manager.
September 15, 11:00 AM-11:30 AM ET
Intended Audience
This module is intended for network managers, operators, or any user involved in the installation, operations and maintenance of meters.
Prerequisites
None
Cost - $250 USD per student
Module 7: Check Your Key Performance Indicators (KPIs) in OWOC-CM
This module describes the use of the KPIs and information available from them.
September 15, 12:00 PM-12:45 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 8: Job Scheduling and Monitoring
This module walks the users through the process of managing jobs in the Collection Manager, including how to set up interrogations.
September 15, 1:15 PM-3:15 PM ET
Intended Audience
Anyone new to Collection Manager who needs to know more about the system to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 9: Reporting and Saved Searches
This course reviews the report package in Collection Manager, plus create your own reports using the search features.
September 15, 3:45 PM-4:30 PM ET
Intended Audience
This module is intended for anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 10: FDM Audit Log in OWOC-CM
This module familiarizes students with the Field Deployment Manager (FDM) Audit Log in Collection Manager.
September 16, 11:00 AM-11:30 AM ET
Intended Audience
This module is for anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
This module is for customers who use FDM with Battery Powered Devices (BPD's).
Prerequisites
None
Cost - $250 USD per student
Module 11: Review System Settings in OWOC-CM
This module covers a high-level discussion of where to find the System Settings in the UI and how they are organized.
September 16, 12:00 PM-12:30 PM ET
Intended Audience
This module if for anyone new to Collection Manager who needs to know more about the systems to perform their daily job. May not be applicable for Itron GMS (hosted) customers.
Prerequisites
None
Cost - $250 USD per student
Module 12: Extended Field Area Network Connectivity (EFC) in OWOC-CM
This module covers is a high-level discussion of how EFC works to allow Batter Power Devices (BPD) to BPD network communication.
September 16, 1:00 PM-1:30 PM ET
Intended Audience
This module is for anyone new to Collection Manager who needs to know more about the systems to perform their daily job.
Prerequisites
None
Cost - $250 USD per student
Module 13: Capture and Export Gas Day Take Data
This module provides details about the Gas Day Take KPI and details about the report behind the KPI statistic.
September 16, 2:00 PM-2:30 PM ET
Intended Audience
Anyone who is responsible for managing deregulated gas purchases. Application Operations, Testers, Managers/Supervisors
Prerequisites
Familiar with the Collection Manager Knowledge of Gas Day.
Cost - $250 USD per student
Module 14: Introduction to Firmware Download
This Module provides an overview of firmware downloads.
September 16, 3:00 PM-4:30 PM ET
Intended Audience
This module is for anyone who will be involved in Collection Manager firmware downloads. Application Operations, Testers, Managers/Supervisors
Prerequisites
Familiar with the Collection Manager Understanding of the Riva Network
Cost - $250 USD per student
Module 15: End of Billing/Demand Reset Schedule Management
This module provides an overview of EOB / Demand Reset Schedule Management
September 17, 11:00 AM-11:30 AM ET
Intended Audience
This module is for anyone who will be involved with Collection Manager Data Collection, Setting / Maintaining Demand Reset Schedule. Application Operations, Testers, Managers / Supervisors
Prerequisites
Familiar with the Collection Manager
Cost - $250 USD per student
Module 16: Network Pacing
This module provides an overview of OW-CM Network Pacing settings that are used to fine tune the Collection Manager "jobs" for optimized "job" performance.
September 17, 12:00 PM - 12:30 PM ET
Intended Audience
This module if for anyone who will be involved with configuring and monitoring the Collection Manager jobs.
Prerequisites
Familiar with Collection Manager
Cost - $250 USD per student
Module 17: Cellular 500G 500W Modules
This module provides an overview of the Cellular 500G and 500W modules including Architecture, Provisioning, Device Information and Installation
September 17, 1:00 PM-1:30 PM ET
Intended Audience
This module if for anyone who will be involved with the 500G and 500W Endpoints
Prerequisites Familiar with Collection Manager
Cost - $250 USD per student
Module 18: Data Collection
This module provides an overview of configuring and initiate recurring and "ad hoc" Data Collection jobs including:
Interrogations, Contingency Read and Interactive Reads
Additionally, the module will describe the Data Parameters listed below:
Register Data, Load Profile Data, Diagnostic Data, Distributed Intelligence, ERT Data Collection, Monitor Data Collection Jobs, Enable and configure Automated Missed Reads
September 17, 2:00 PM-3:45 PM ET
Intended Audience
This module if for anyone who will be involved with the data collection process / jobs.
Prerequisites Familiar with Collection Manager data collection
Cost - $250 USD per student
Module 19: Sealing Device Configuration
This module provides an OW-CM overview of Enabling Configuration Sealing, Export and Copu of Sealed Configuration, Seal a Configuration, Understanding Legally Relevant Configuration Settings and Searching for Sealed or Unsealed Configurations. Typically applies to Canadian devices.
September 17, 4:15 PM-4:45 PM ET
Intended Audience:
This module if for customers who are legally required to "Seal Device Configurations".
Prerequisites: Familiar with Collection Manager Configuration Groups and Meters required to have "sealed configurations"
Cost - $250 USD per student
Complete 19 Module Course Rate: $4750 USD per student
Instructor: Kevin Pestian