The WBA Fraud - On-Demand Video Series was recorded in early 2026. 

Last summer, our first-ever WBA Fraud Summit was a standout success—bringing together industry professionals for timely insights and meaningful collaboration. Building on that momentum, we’re excited to bring the event back on June 3, 2026; while also introducing this new, fraud-focused webinar series designed with your entire institution in mind.

This new series will offer a flexible, all-access model, allowing banks to enroll once and provide team members across departments with the opportunity to engage in sessions tailored to their specific roles. From frontline staff to leadership, each session will deliver relevant, actionable insights to help strengthen your organization’s fraud prevention efforts.

SPEAKERS:

  • Terri Luttrell, Abrigo
  • Chris Lasecki, Integris
  • Shaun Harms, Forvis Mazars
  • Bob Sprague, Forvis Mazars

ON-DEMAND VIDEO SERIES SESSIONS:

1. Cybersecurity & Digital Fraud Defense - Chris Lasecki, Integris

Theme: Protecting customer data and digital assets in an evolving threat landscape
Overview: Explore the latest cyber threats targeting banks—phishing, ransomware, account takeovers, deepfakes, and AI-generated scams. Discuss how to identify and respond to red flags, strengthen authentication protocols, and educate customers on secure digital practices.
Target Audience: IT teams, compliance officers, management

2. Frontline Fraud Fighters: Stopping Scams Before They Succeed, Shaun Harms, Forvis Mazars & Bob Sprague, Forvis Mazars

Theme: Empowering tellers and customer service staff to detect and prevent fraud in real time
Overview: Focus on the critical role of frontline staff in preventing fraud—spotting suspicious behavior, verifying identity, handling large cash withdrawals or wire transfers, and knowing when and how to escalate. Title fraud, wire fraud with mortgage companies.
Target Audience: Retail branch staff, customer service reps, branch managers

3. Elder Financial Exploitation: Prevention, Detection, and Response – Terri Luttrell, Abrigo

Theme: Protecting vulnerable customers from financial abuse
Overview: Dive into common elder fraud schemes (romance scams, caregiver theft, imposter fraud), red flags that bankers should recognize, and legal/reporting obligations under state and federal laws. Include real-world case studies and communication strategies for sensitive situations.
Target Audience: Branch and operations staff, compliance, BSA officers

4. Internal Fraud & Employee Misconduct – Terri Luttrell, Abrigo

Theme: Building a culture of integrity and internal controls
Overview: Examine how insider threats develop, from expense fraud to data theft. Discuss best practices for segregation of duties, audit controls, whistleblower policies, and fostering an ethical workplace that deters misconduct.
Target Audience: HR, operations, senior management, audit

 

How It Works

A bank's training manager is encouraged to register as the main contact. The main contact banker can then assign unlimited registrations for additional staff to access the browser-based platform that hosts all the videos and related materials. 

Access Details:

The entire series can be purchased for $795/per bank. 

Registrants will have access to the online video series and materials through December 31, 2026 

 

Refund Policy: No refunds will be issued once a bank subscription is purchased.