CleanMed cancellation: Frequently asked questions
In light of coronavirus, we are canceling CleanMed Orlando.
We will regularly update this page as more details and attendee questions emerge. If your question hasn’t been answered, please contact us at cleanmedinquiry@practicegreenhealth.org.
Will you be refunding registration fees?
All refunds for online CleanMed registration payments have been processed, and all those receiving refunds should receive a “Refund Confirmation/Receipt for CleanMed 2020” email from cleanmed@practicegreenhealth.org. Refunds for payments made by check or other means are currently being processed.
How can I cancel my hotel reservation?
If you reserved your room via the CleanMed site, you will receive a cancellation notice from Connections Housing within the next few days. No further action is required on your part. If you do not receive an email confirming the cancellation or if you have questions about your hotel reservation, contact Connections Housing at cleanmed@connectionshousing.com or 404-842-0000 between 9 a.m.-7 p.m. ET Monday-Friday.
I am a speaker. What do I need to do? What about my session content?
We will reach out to speakers soon. In the meantime, please continue to visit this website as details emerge. If you already registered for CleanMed, please see information about refunds.
I am a sponsor or exhibitor. What do I need to do?
We will follow up directly with CleanMed sponsors and exhibitors.
What are the plans for awards typically presented at CleanMed?
Environmental Excellence Award winners will still receive awards, and we will be in touch with honorees regarding promotional plans. Individual award winners will hear from the award sponsor soon.
Are there alternative plans for CleanMed this year?
We deeply appreciate how much time and effort speakers and attendees put into CleanMed preparation and participation and how much you enjoy the opportunity to connect with others in our community.
With that in mind, we are exploring alternatives to an in-person conference this year. The health, safety, and well-being of our community is our highest priority and will continue to be as we explore other ideas. We will be in touch as soon as we have more information to share and will also update our website with details.
Who do I contact with additional questions?
If your question hasn’t been answered, please contact us at cleanmedinquiry@practicegreenhealth.org.