

Benchmarking provides evidenced-based best practices, allowing you to evaluate your practice’s performance against some of the industry’s top-performing practices.
Which is why, since 2008, Phonak has partnered with Customer Care Measurement & Consulting (CCMC) to conduct the US Hearing Industry Benchmark Survey. This confidential, web-based survey highlights key performance indicators (KPIs) and uncovers important trends, providing valuable insights into the hearing care industry.
Join us on November 11, 2026, at 12pm EST, for an in-depth analysis of the 2026 survey results and see how your practice compares.
Session Date & Time:
November 11, 2026
12:00 PM-1:00 PM