MAPS Emotional Intelligence: Unlocking Your Professional Superpower

Course Overview

Course Description

Emotional Intelligence (EQ) is the hidden superpower of exceptional leaders, one of the most powerful predictors of leadership success, yet it remains an often-underdeveloped skill. This interactive course equips leaders with a deep understanding of the four pillars of EQ—self-awareness, self-management, social awareness, and relationship management— this internal capacity allows leaders to read the room, manage their emotions, build strong relationships, and foster belonging across diverse teams. Participants will explore key competencies within each pillar, assess their current strengths through self-reflection, and gain actionable strategies to strengthen their leadership presence. The course also introduces six leadership styles and how emotionally intelligent leaders can flex their approach to motivate and engage others based on situational needs. 

“Your greatest leadership advantage isn’t what you know—it’s how you connect. EQ is your superpower.”

Intended Audience

This course is open to all emerging and established leaders who want to increase their effectiveness by improving their emotional intelligence. This includes but is not limited to: Mid-level managers and supervisors, Team leads and project coordinators, Staff and aspiring leaders preparing for promotion, Nonprofit and community leaders, Educators, trainers, or counselors in leadership roles.

Learning Outcomes

By the end of this course, participants will be able to:

• Define and understand emotional intelligence as a core leadership superpower that drives personal and professional impact.
• Recognize their own EQ strengths and development areas using a self-assessment aligned to the four core pillars.
• Apply strategies to regulate emotions and enhance personal resilience.
• Use empathy and awareness to build comprehensive, trust-centered relationships across differences.
• Activate key EQ competencies to strengthen relationships through effective communication, feedback, and influence.
• Practice adapting six leadership styles using emotional intelligence as a guide.

Course Materials

Course materials will be provided in class.

Instructors

James A. White Sr.
Entrepreneur - Master Trainer - Consultant - Executive Coach - Author

James A. White Sr. is a senior, Master Training Management Consultant and Executive Coach with over 40 years of corporate, education, and government training and development experience.  He is the owner and operator of Performance Consulting Services a business performance training, development, coaching and consulting firm located in Columbus, Ohio. James is committed to sharing his experiences, insight, enthusiasm and energy with individuals, groups and organizations. 

In addition to his education background with Capital University and The Ohio State University, he has acquired competency certifications in over 20 corporate training programs and initiatives. To date, James has successfully trained over 300,000 thousand people in a classroom environment and has co-authored a book on the topic of diversity and inclusion: A Better World: A Framework for Diversity, Inclusion & Engagement.

James has over a million hits on his Tedtalk International presentation titled: A little problem I had while trying to rent a house and he was featured in The Legacy Project – Echoing Greatness, a website designed to inspire people through the experiences and lessons learned from others. 

Known for his humorous, yet real world and impacting, informative training style, James is committed to the growth, development and advancement of all people. He has inspired people of all races, genders and backgrounds in achieving their level of performance excellence.

Melony E. Brunson
Entrepreneur - Trainer - Consultant - Advocate - Mentor

Melony Brunson is the President of Operations and Training for Performance Consulting Services. She leads the overall management of the company’s operations and client training engagement. She has a proven track record of implementing organizational assessments, designing individual and organizational performance, and business and leadership training solutions.

Melony has attained dual undergraduate degrees in Psychology and Sociology from Capital University. She is a certified True Colors International personality assessment trainer and designs customized performance–based training modules to meet their client’s needs. Versed in all aspects of training program management, Melony has over 25 years of experience implementing a wide array of business, performance development and community-based programs and initiatives. 

Committed to the growth and development of all people, Melony volunteers on numerous community outreach and social justice committees. Melony is an advocate for families and children and serves as a Marriage Life Mentor and Coach. 

FAQ's

Follow these steps to make a cancellation:

1. Refer to your registration confirmation email
2. Scroll down to "Cancellation Policy"
3. Follow link in email
4. Enter the confirmation number from the registration email
5. At the top of the page, click on “Cancel Registration” button
6. Click Finish

Follow these steps to make a substitution: 

1. Refer to your registration confirmation email
2. Scroll down to "Substitutions"
3. Follow link in email
4. Enter the confirmation number from the registration email
5. At the top of the page, click on the “Substitute Registrant” button
6. Enter the name and email of the new registrant
7. Click Next
8. Click Confirm

Waitlist
What happens if I am on a waitlist for a course? You will receive an email confirming you have been added to a waitlist. If a spot becomes available, you will be notified by email.  

CEU and CPE Policy
Attendance in this course can earn:

• 0.6 Continuing Education Units (CEUs)
• 7.2 Continuing Professional Education Units (CPEs)

Attendance is recorded at check-in at the start of the day, and full CEU or CPE credit is awarded based on an honor system, with the expectation that participants are present and actively engaged for the full MAPS course.

Course Certificate
Your course certificate will be emailed to you following the course. It will reflect your Continuing Education Units (CEUs) and Continuing Professional Education Units (CPEs) earned and your attendance of the course. 

Photography
The Ohio State University may occasionally take pictures during educational events for use in program communication. If you do not want to be photographed during this course, please email the MAPS team at glenn-training@osu.edu.

MAPS Membership 
A MAPS member receives a discounted rate of $250 for each course with the initial purchase of at least 12 credits. Each credit equals one course for one individual.

To inquire about becoming a MAPS member, please fill out the MAPS Membership Form. A Glenn College Professional Development team member will reach out to you.

Questions or want to learn more?