For dispatchers, by dispatchers.
Be the Difference is the conference built by the people who answer the call, for the people who answer the call, and for everyone who values the connection at the heart of this profession.
Intentionally intimate
Capped at 600 attendees, so every session, conversation and handshake has room to matter.
Education with intention
Thoughtfully designed tracks built around what telecommunicators actually face on the floor.
Connection that lasts
Networking that goes beyond business cards: real conversations with peers who get it.
The countdown to Knoxville is on
- Days315
- Hours21
- Minutes58
- Seconds3
Speakers
Meet the dispatchers, leaders and trainers taking the stage in Knoxville. Speakers will be announced soon.
See you in Knoxville
Knoxville Convention Center
701 Henley Street, in the heart of downtown Knoxville, steps from World's Fair Park and the Sunsphere.
Marriott Knoxville Downtown
525 Henley Street, a short walk to the Convention Center. Group rate and booking link coming soon.
Hilton Knoxville
501 W Church Avenue, also walking distance to the Convention Center. Group rate and booking link coming soon.
Frequently Asked Questions
Who should attend?
9-1-1 telecommunicators, supervisors, directors, trainers, and anyone who values the people behind the headset.
Why is attendance capped at 600?
To keep it intimate. Smaller rooms mean real conversations, better access to speakers, and connections that last beyond the conference.
Where should I stay?
We'll have group rates at the Marriott Knoxville Downtown and Hilton Knoxville, both walkable to the Convention Center. Booking links will be posted here as soon as they're available.
Is there a registration deadline?
Seats are limited to 600, and registration may close early once we're full. We recommend registering early.
Who hosts Be the Difference?
The Denise Amber Lee Foundation, which supports and promotes public safety through uniform training, standardized protocols, quality assurance, and advances in 9-1-1 technology.