This lunch-and-learn explores why implementing technology does not always mean an organization is ready to use it successfully over time.
Attendees will examine how changing priorities, leadership, processes, resources, and user needs can weaken adoption even when the technology is still working.
The session will also help participants distinguish true business requirements from familiar habits and consider the importance of governance, trust, and employee support.
Participants will leave with five practical strategies—understand, govern, optimize, adopt, and improve—to help their organizations sustain technology value as their needs evolve.
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November 4, 2026 12:59 p.m.
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