
Sofitel Melbourne on Collins
Empower On-the-Move delivers the energy and expertise of our flagship Empower conference to the APAC region in a focused, high-impact format. Join N-able executives, Head Nerds, and industry leaders for a full day of insights, innovation, and connection.
The event will cover executive keynotes, product roadmap updates, technical deep dives, AI use cases for MSPs, partner sessions, and dedicated breakout tracks, alongside opportunities to network with peers and sponsors throughout the day.
For those travelling from outside Melbourne, we’re offering accommodation subsidies to support your attendance.
đź“… Agenda
Registration & Welcome Breakfast (8:30–9:30)
Start the day by connecting with peers, product experts, and the N-able team over an informal networking breakfast. This is your chance to meet the Nerds and set the tone for a day focused on practical learning and hands-on insights.
Welcome (9:30-9:45)
Neil Morarji (Regional VP, APAC)
Welcome from the Regional VP of the APAC region
Executive Keynote & Product Vision Keynote (9:45-10:45)
Mike Adler, N-able EVP, Chief Technology and Product Officer
A practical discussion on building business resilience in a changing market and preparing organisations before disruption occurs. This includes strengthening operational resilience, improving readiness, and reducing business risk across both internal and external environments. The session will provide practical insights and messaging that you can apply in your sales and marketing efforts to drive stronger customer conversations and increase revenue opportunities.
Networking Break (10:45-11:15)
Top Trends Transforming the Digital Partner Ecosystem (11:15-12:00)
Mark Iles (Omdia)
Join Mark Iles, Chief Analyst at Omdia, as he shares insights from Omdia’s latest research on how customers are reprioritising a digital investments and what this means for partners. With rapid technology adoption, evolving work practices, and the rise of AI, organisations are reassessing their technology strategies, partner relationships, and approaches to building resilient digital infrastructure.
Panel: Beyond the Hype - Real-World AI Strategies for MSP Success (12:00-12:35)
Ryan Spillane (IT360)
AI is reshaping the MSP landscape, creating new opportunities while changing how businesses scale and operate. Join Lee Shimpton (Comwire IT), Chris Grasso (ADITS), and Jackson Christie (Kenstra) as they discuss staffing and resourcing in an AI-driven world, strategies for monetising AI services, and the impact AI is having on MSP profitability and growth. Expect practical insights and real-world experiences from MSP leaders embracing AI today.
Networking Lunch & Meet our Sponsors (12:35-13:35)
Connect with peers, our sponsors, product leaders, and partners.
The Agentic MSP: OpenAI, Anthropic & Open Source AI for MSP Growth (13:35-14:00)
Christopher Sale (Claude Community Group)
As AI compresses the value of routine work, the value of the human work at the edges will dramatically increase. In this discussion we explore the trends that will change the shape of MSPs and their work, and how MSPs can best take advantage of these changes (both internally and externally) to increase value and grow their businesses.
Reporting in MDR (13:35- 14:00)
Marc-Andre Tanguay, N-able Senior Head Nerd
Gain expert guidance on maximizing MDR reporting tools to demonstrate value to clients, identify trends, and make data-driven decisions. Learn how to leverage reports as a strategic asset for service differentiation and customer trust.
UEM – N-zo, MCP Training (14:05-14:30)
Paul Kelly (N-able Head Nerd)
Dive into the essentials of N-Zo and Managed Client Portal as part of your Unified Endpoint Management (UEM) strategy. This session focuses on getting the most out of these capabilities to improve device visibility, streamline operations, and deliver greater value to your customers.
DRaaS Showcase (14:05-14:30)
Marc-Andre Tanguay, N-able Senior Head Nerd
Discover our Disaster Recovery as a Service solution and learn what makes it a key component in your resilience strategy. See how you can use DRaaS to protect critical customer data and ensure business continuity in the face of disruptions—while creating revenue opportunities
UEM – Ecoverse & New Features Training (14:35-15:00)
Paul Kelly, N-able Head Nerd
Explore the latest additions to Ecoverse and discover new UEM features designed to help you reduce complexity and strengthen your device management posture. Gain actionable tips on how to implement these updates for increased efficiency..
Inside the Playbook of the Top-Performing MSPs (14:35-15:00)
Steven Liavas (Halo Haad of Sales, APAC)
Discover how the global top-performing MSPs consistently deliver more with less, through an approach built on predictive service and a clear measure of what truly drives success. See it come to life with live demos of industry-first AI automation reshaping the modern service desk.
Networking Break (15:00-15:30)
AI Strategy and Implementation (15:30-15:55)
Marc-Andre Tanguay, N-able Senior Head Nerd
How AI is reshaping cyber resilience, operations, and business outcomes and how we are building to support your requirements.
Product Roadmap + Feedback & Q&A (15:55-17:00)
Marc-Andre Tanguay, N-able Senior Head Nerd
Paul Kelly, N-able Head Nerd
A collaborative room wide discussion on the product roadmap, featuring peer-to-peer customer perspectives on how key capabilities are being adopted today, how they're delivering business value, and an open conversation on whether our strategic direction aligns with your priorities and future needs. As a vendor we rely on you the experts to help guide us and ensure we are on the right strategic direction in our roadmap to meet your market and business needs.
Closing Remarks, Awards & Networking Reception (17:00-18:00)
Hear our summary of the day’s key takeaways, access to all materials, actionable next steps, networking opportunities with industry peers, and a few special surprises for those who stay until the end.
Speakers

Mike Adler
EVP, Chief Technology and Product Officer

Marc Andre Tanguay
Senior Manager, Technical Product Marketing

Paul Kelly
Product Marketing Manager
Thank You to our Sponsors



