About this webinar
Date: December 2, 2025
Time: 9 a.m. to 11 a.m. ET
Facilitator: Marion Langford, M.Ed
This training is suitable for:
Mental Health Professionals: psychotherapists, counsellors, psychologists, social workers
Medical Professionals: nurses, psychiatrists, pediatricians, family doctors
Direct Service Workers: drop-in workers, shelter and hostel workers, child and youth workers, youth justice workers
Educators: teachers, ECE, school administration, support staff
Category: Leadership/Management Development
Level of training: Introductory
Description: Leaders become more influential when they learn to deliberately focus their attention while listening. Most of us have unconscious listening habits, often leading to asking questions to solicit the information we believe is important or necessary.
Listening is not a passive skill, as people who practice active listening or validation know. These can contribute positively to understanding, but they can also be misleading. There is a third way of listening, that can – when practiced with sincerity - lead to radically new appreciation and understanding between people. It will not only result in better relationships, it will change you too, and increase the trust and respect between a leader and the people they work with.
"We all have habitual ways of listening, many of which serve us well, but sometimes fail us when there is a need to improve an important relationship at work. This workshop introduces a listening practice that will assist you to improve these relationships and give you an appreciation of the power of your focus in any conversation." - Marion Langford
Deliberately focus your listening to deepen understanding, build trust, and transform relationships.
Learning objectives:
- To explore and name current listening habits (and their pros and cons)
- To practice a new way of listening
- Develop a variety of methods for confirming your understanding of what you heard
- Identify a relationship you’d like to transform, and develop a plan for bringing this listening practice to that relationship
Reserve your spot to learn a powerful listening approach that deepens understanding, builds stronger connections, and elevates your leadership.
Registration closes
If registration has closed and you're still interested in joining this course, please contact Mary Anne at mvanrooyen@sickkidscmhlearning.ca
Accessibility
We strive to ensure our online learning programs are easy for everyone, everywhere. If you have any accessibility requirements (automatic transcripts, closed-captioning, ASL interpreters, advanced access to program materials), please email Mary Anne Van Rooyen at mvanrooyen@sickkidscmhlearning.ca to let us know how we can best support your learning experience.
Photography is being used for illustrative purposes only and any person depicted in the content is a model, except where indicated.