Speakers

Take a look at our speakers scheduled for the Service Delivery and Experience Summit 2026!

Keynote Speakers

Dr. Mehmet Oz

Administrator of the Centers for Medicare & Medicaid Services
U.S Department of Health and Human Services (invited)

Bill Staikos

Speakers

Sonny Bhagowalia

Chief Information Officer
U.S. Customs and Border Protection (invited)

Anil Chillakuru

Group Director
Centers for Medicare & Medicaid Services (invited)

Mika Cross

Subject Matter Expert
Strategy At Work

Dr. Lynda Davis

Chief Veteran Experience Officer
U.S. Department of Veterans Affairs (invited)

Nikki French

Transportation Security Administration (invited)

Matt Harmon

Director of Web Communications
U.S. Department of Homeland Security (invited)

Stan Kowalski

Director
U.S. Department of Commerce (invited)

James McCament

Chief Digital Strategy Officer
U.S. Customs & Border Protection (invited)

Vicki McFadden

U.S. General Services Administration (invited)

Jennifer Purdy

Executive Director
U.S. Department of Veterans Affairs (invited)

David Shive

Chief Information Officer
U.S. General Services Administration (invited)

Marcellus Walker

311 Chief of Operations
DC Gov (invited)
Presenters

Alexis Bonnell

OpenAI