Speakers
Take a look at our speakers scheduled for the Service Delivery and Experience Summit 2026!
Keynote Speakers
Dr. Mehmet Oz
Administrator of the Centers for Medicare & Medicaid Services
U.S Department of Health and Human Services (invited)
Bill Staikos
Speakers
Alexander Austin
U.S. Customs and Border Protection (invited)
Sonny Bhagowalia
Chief Information Officer
U.S. Customs and Border Protection (invited)
Anil Chillakuru
Group Director of Applications Management Group
Centers for Medicare & Medicaid Services (invited)
Mika Cross
Subject Matter Expert
Strategy At Work
Dr. Lynda Davis
Chief Veteran Experience Officer
U.S. Department of Veterans Affairs (invited)
Brian Epley
Chief Information Officer
U.S. Department of Commerce (invited)
Nikki French
Transportation Security Administration (invited)
Matt Harmon
Director of Web Communications
U.S. Department of Homeland Security (invited)
Sean Harvey
U.S. Department of Education (invited)
Crystal Johnson
Contracting Officer
U.S. Department of State (invited)
Courtney Kay-Decker
Chief, Taxpayer Experience Office
Internal Revenue Service (invited)
Stan Kowalski
Director
U.S. Department of Commerce (invited)
Abraham Marinez
Product Design Group Director for Federal Student Aid
U.S. Department of Education (invited)
James McCament
Chief Digital Strategy Officer
U.S. Customs & Border Protection (invited)
Vicki McFadden
U.S. General Services Administration (invited)
Chidilim Nwamaka Okonkwo
Director, Agency Financial Systems Office
NASA (invited)
Joshua Powell
Chief AI Officer
Chief AI Officer (invited)
Jennifer Purdy
Executive Director
U.S. Department of Veterans Affairs (invited)
Lisa Rosenmerkel
Chief Data Officer
U.S. Department of Veterans Affairs (invited)
Jessica Salyers
Chief Learning Officer
U.S. Department of Veterans Affairs
David Shive
Chief Information Officer
U.S. General Services Administration (invited)
Scott Simpson
AI Analyst and Business Process Automation Lead
Koniag
Marcellus Walker
311 Chief of Operations
DC Gov (invited)
Presenters
Alexis Bonnell
OpenAI