Shape the future of healthcare experience
FEB 08-10, 2027
WALT DISNEY WORLD
SWAN AND DOLPHIN
As expectations rise in healthcare, every experience you deliver affects the outcome. Join thousands of your peers at HX27 to learn how to improve care, safety, and trust before the moment passes.
TRACKS AND SESSIONS
Learn from the leaders closing the Experience Gap for patients, members, clinicians, and staff.
Build your agenda from 80+ CE-approved sessions focused on the problems your team is solving today. Register today, then explore breakout sessions and full agenda details early December.
TECH EXPERTS
Explore Al-powered tools built for the future of healthcare.
Get hands-on with the technology helping teams act in the moment, and get your questions answered by our experts at the Hub—the destination for all things tech.
“This conference is above and beyond. I gained incredible insights into market trends, new initiatives launched by others, and emerging opportunities. I was able to walk away with concrete action items.”
HX26 ATTENDEE
NETWORKING
Expand your network by 3K+
Connect with leaders from across the country as well as your Qualtrics team. Experience the magic of Universal Studios, when we shut down the park - just for you!
HX27 | Make Every Experience Count
WHERE
Held at the famed Walt Disney World Swan and Dolphin
In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions.
WHO
Built for anyone leading the change in healthcare experience
Marketing to medicine. Experience leaders to HR executives. Nurses, physicians, safety and quality officers - whatever your role, this is the event for you.
WHY
In healthcare, the Experience Gap carries the highest cost
HX27 brings together the leaders shaping what’s next in healthcare, those dedicated to delivering trusted outcomes in the moments that matter.