Session Details:

Empowering Women for Success – Workshop Outline
Taught by Jenny Douras, AdvantEdge

Overview
Although business and culture has progressed a long way, there are still biases that women can face in the corporate landscape, especially in a more male dominated industry. We will discuss the challenges that women face in the industry, and uncover techniques to overcome them, as well as uncover the hidden strengths that women possess and the techniques to leverage them for an advantage in business.

•  Do you wonder why it still feels like you are not on an equal playing field with men? We will analyze why there are still gender biases and challenges in the workplace, and how they manifest as ongoing challenges, to empower you to take action to counter these effects.
• Do you feel like your voice is not always heard or given proper weight? We will look at communication techniques to help you command respect and get traction on your ideas.
• Do you have to walk a tightrope of being strong enough without being labeled too harsh? We will analyze the double standard of men & women in leadership roles and how women can navigate these tricky waters to not only gain equal respect but excel with their unique talents.
• Do you dread conflict? We will look at techniques you can use to help you welcome the next challenge.

 Topics Covered

• Challenges for women in business
  • Underlying gender bias – what it is and how it manifests in business
  • Case studies and examples of challenges women face
  • Differences in male vs female generalized behavior
    • Visible vs. invisible competence
• Language Matters – Subtle changes you can make to what you say that will give you a better advantage to be heard
  • Communicating in a male dominated industry
  • Avoiding “Sorry” by using contrasting
  • Passive vs Active voices
  • Being candid and avoiding passive aggressive language
  • Using “I”
  • Directives vs Requests
  • Handling Interruptions
  • Expressing Your No
  • Getting to the Point
  • Respect
  • Say What You Mean
  • Keep Emotion Out Communications
  • Behaviors that don’t BODE well in interactions with others
• Displaying Confidence
  • Body Language
  • Gender Behavioral Differences
  • Building Your Confidence
• Women’s superpowers and how to use them effectively
  • When and how to show anger
  • Servant leadership, empathy, and collaboration
• Dealing with conflict and difficult people
  • Establishing Positive Intent
  • Dealing with aggressive behaviors
    • The Tank
    • The Sniper
• Section V – Moving Forward
  • Changing the Workplace

Using AI to Enhance Admin functions – Workshop Outline
Taught by Jenny Douras, AdvantEdge

Overview
This practical training session shows administrative professionals how to use AI chat tools to save time, improve communication, manage information more effectively, and build new skills with confidence.

Participants will learn how AI chats can support everyday work such as drafting emails, summarizing meeting notes, preparing agendas, creating checklists, organizing follow-ups, and simplifying complex information.

Attendees will compare common AI chatbots, learn a simple prompting formula, and practice writing prompts that produce clearer, more useful results. Just as importantly, the session emphasizes responsible use—helping participants understand how to protect sensitive information, verify AI-generated content, follow organizational policies, and keep human judgment at the center of their work.

By the end of the course, administrative assistants will leave with practical strategies, reusable prompts, and hands-on experience they can apply immediately to increase productivity, strengthen communication, and continue developing their professional skills.

Learn how to work smarter with AI Chats to find faster ways to manage your workload such as creating visual elements, summarizing documents, brainstorming ideas, generating content or analyzing data. Learn how AI can empower you to optimize your daily workflow and free up time for what matters most. See how this tool can help you get more done, spark creativity, and deepen your knowledge.

• Overview – What can and can’t AI do for you
• Using Chat Prompts
  • Writing prompts
  • Refining a prompt
  • Checking sources
  • The 4 key elements of an effective prompt
    • Prompting do’s & don’ts
    • Examples of effective prompts
  • Using follow-up questions to refine your chat
• Adding Files for Insights
• Creating visualizations of your data
• Different AI tools

View Printable Session Details Here