FAQ

Registration for the event is $20. 

Credit card payment is required at the time of online registration. We accept Visa, Mastercard, and Discover.
Purchase orders and/or check payments will not be accepted.

Registration fees are non-refundable.

If you are no longer able to attend, you are welcome to transfer your registration to another person at any time at no additional cost.

Registration fees are non-refundable.

To transfer your registration to a colleague, please take the following steps:

1. At the bottom of this screen, select the Login button.
2. Enter your email address and confirmation number (found in your confirmation email).
3. Once you have logged in, in the "Manage your Registration" section, select Transfer.
4. Follow the prompts to enter the information and transfer your registration.
5. Once your registration has been successfully transferred, the newly registered person should receive a confirmation email. At this point, they are invited to login using the same steps above and complete any missing information. 

Alternatively, you are welcome to contact us directly and request a transfer. Please include the name, email, organization, and job title of the person the registration is being transferred to.

Within one week of the event, you will receive a certificate of attendance that can be submitted to the accrediting agency of choice. This certificate will be sent to the email that was used to register.

Please Note: You must attend a session for a minimum of 31 cumulative minutes to receive participation credit. 

Within one week of the summit, you will receive a certificate of attendance outlining the sessions for which you were in attendance. This will be sent to the email address used during registration.

We strongly recommend that you plan to participate in the summit on a laptop or desktop computer, rather than a mobile device.

Each person participating in the event is encouraged to register and attend the summit on their own device, though it is not required.

If you will be pursuing CEU credits for this event or requiring a certificate of attendance, please ensure that each person attending has registered for the conference. Each person will need to log in the day of the event and join each session using their own screen.

Certificates of attendance will only be issued to the specific individual that has logged in and joined the session. 

Closed captioning will be available within every session. If you have accessibility requests beyond this, please indicate those in the space provided during registration and a member of our team will reach out to you.

Technology Requirements

You will enter each session muted and will not be on camera. You will have the ability to submit questions to the presenter and chat with other attendees at any point during these sessions. 

If you have any questions prior to the summit or have difficulties connecting, please contact us at conferences@iyi.org or use the Contact Us button below.

If you are having difficulties during the session, questions can be submitted via chat and someone from our team will assist you.

If provided by the speaker, presentations and handouts will be available for download during the summit from within the live virtual community.

CONFERENCE CODE OF CONDUCT

IYI is committed to providing a friendly, safe, supportive and harassment-free environment for all event attendees and participants, regardless of gender, age, sexual orientation, gender identity, gender expression, disability, physical appearance, body size, race, ethnicity, religion or other group identity.

• Be considerate of those around you.
• Be respectful of others and their viewpoints that may be different from your own.
• Be collaborative with others.
• Be mindful of your words and actions.

Event participants seek to learn, network, and enjoy themselves in the process, free from any type of harassment. Please participate responsibly and with respect for the rights of others.

**Please reach out to us with any questions or concerns you may have at conferences@iyi.org.**