Group Package Registration FAQ

What is Group Package Registration?

Group Package Registration is a feature that simplifies bulk registration management for events. It allows designated Group Managers to purchase multiple registrations at once and assign them to individual invitees later.

Who should use Group Package Registration?

Any group of 3 or more that is being paid for by a central payment method. 

How does Group Package Registration work?

To register a group using the Group Package Registration, click on the Group Registration Link. A Group Manager will enter their name, email, and school or district the group is from to set up the group account. Once you have registered as a Group Manager, you will:

• Purchase your packages. Under the Purchase Packages tab, you will be able to select which and how many tickets you would like to purchase for your group members.. After clicking submit, you will then enter your payment information.
• If you complete payment by credit card, your registrations are available immediately. If you choose to pay by check, your check must be received in order for your registrations to be released to you to send invitations to your attendees.
• Assign and Manage your Group Members. Once payment has been completed for your packages you will then use this section to invite your Group Members to register. You will be able to log in to see who has claimed their ticket in the portal, and any unassigned tickets will be viewable for you to assign. 
• Review Order History. Use the Order History tab to review your Group Package purchases and invoices.

The Group Manager is NOT REGISTERED for the event unless you claim your own ticket and complete registration once tickets are released.

Is there a specific deadline by which I need to assign tickets and ensure my group members are registered?

No, you have up until the start of the conference. Please be sure to pay attention to cancellation and payment deadlines!

Can Group Package Registration be purchased using a Purchase Order?

Purchase Orders will be accepted for registration through October 15th (after that date, all purchases must be made by credit card or check). You will choose the Payment Method of “Check” when setting up your Group Package Registration, and then you will need to send a digital copy of the purchase order to executive@cmcmath.org. Once the PO is received and approved by us, you will be able to send invitations to your group attendees to complete registration. 

**Please note that payments (by credit card or check) must be received PRIOR to the start of the conference in order for your group members to pick up their conference badge!!**

What information will the Group Manager need to purchase and assign tickets for their group?

Group Managers only need their own name, email, and the group’s school or district in order to purchase tickets. Once payment is submitted and approved by us on the backend, you will be able to send invitations to your group attendees to complete registration, using their first name, last name, and email address. Each member of your group will need to complete the registration process individually from the system invitation email, and you cannot register on behalf of any of your group members. 

Will the Group Manager be able to purchase additional tickets later if needed?

Group Managers can come back and purchase additional packages as needed and all details will be tied to their Order History. This allows for central payments to be made for the entire group. 

How can I get an invoice of the Group Package Registration for our records?

Group Managers can download invoices or resend email confirmations of purchase from their account. 

Can the Group Manager cancel unused tickets that have been purchased?

• If cancelled by 10/31/26, all tickets are completely refundable. 
• From 11/01 - 11/15, general conference tickets can be cancelled with refund minus a $75 cancellation fee (if the ticket includes Pre-conference this item is NOT refundable after 10/31/26).
• Beginning 11/16/26, there will be no refunds for cancellations, however, tickets may be transferred to a different attendee. 

Contact north.registrar@cmcmath.org for assistance. 

How can I transfer one of our group tickets for someone that cannot attend?

The individual will need to log in to their registration portal with their email and confirmation (or send this information to the group manager to log in). Once logged in, click on the Transfer Registration Button, and enter the name and email of the substitute attendee.