SPEAKER BIO

Jeanne Heath, PHR, CUDE

director of cultural engagement & learning

Vizo Financial

Jeanne Heath is the director of cultural engagement & learning for Vizo Financial Corporate Credit Union. In this role she is responsible for building engagement within the organization and creating an environment where employees “get” to come to work. She also directs the training and development needs of the organization with a strong focus on leadership development and onboarding.

Ms. Heath has spent the bulk of her career conducting training within the financial services industry with a primary focus on technical skill-building and change management during mergers and acquisitions. Prior to joining Vizo Financial, Jeanne was a project manager for Rite Aid, where she developed customer service and online training for over 90,000 associates. She also has experience in denovo banking. Ms. Heath was the manager of cultural assimilation, as well as training manager, for Graystone Bank. While at Graystone Bank, she developed and implemented a dynamic onboarding program, which immediately immersed new employees into the company culture of “positively impacting people’s lives” through an atmosphere of high performance, high accountability and high care.

Ms. Heath received her Bachelor of Arts in organizational management from Eastern University. She is a Gallup Certified Strengths Coach, a certified Professional in Human Resources (PHR), a DDI Certified Facilitator and an ATD Master Trainer. She also holds the designation of Credit Union Development Educator (CUDE).

A favorite quote: “When the day is done and you’ve done your best, wait the results in peace.”