The George Washington University’s International Institute of Tourism Studies (IITS) and the Caribbean Tourism Organization (CTO) are offering an online course designed to assist destination managers to minimize the negative impacts and enhance the benefits of visitor flows in destinations.
What can you expect to gain from the online course?
· Develop an understanding of key concepts and trends in visitor flow management
· Learn visitor management best approaches and strategies for different types of destinations
· Learn how to develop a visitor management plan through a participatory planning process
Missed our information session? Click here to view the recording which goes over the course in more detail.
This is an online course:
Registration Deadline: Friday, June 12, 2026
SESSION 1 (Monday, June 22 at 12:00 - 2:00 p.m. Eastern Time)
Learn the latest tools and best practices for aligning visitor needs to the shared goals of a community, including the role of planning, communications and governance in managing visitor flows.
SESSION 2 (Monday, June 29 at 12:00 - 2:00 p.m. Eastern Time)
Hear from experts in the field and analyze case studies from around the globe.
SESSION 3 (Tuesday, June 30 at 12:00 - 2:00 p.m. Eastern Time)
Walk through and apply the key steps for developing a visitor management plan.
Course Fees: The course fee is $495. Please take a look at the Fees tab to get more details on early bird registration discounts.
Refund Policy
If a student withdraws from the course thirty days or more before the start date, refund is 100% of tuition minus a $100 withdrawal fee. If a student withdraws from the program within fifteen days of the start date, no refund is granted. A student who withdraws between the thirty- and fifteen- day will either receive a full credit for a future session or a 50% refund.

