Overview

Calculating who is liable and for how much can be a challenge when it comes to Regulation E’s unauthorized transactions. Then, add into the mix P2P liability and the prohibited practices under Regulation E, and the challenge becomes Who’s liable? This three-hour seminar will highlight the rule, the CFPB’s FAQs, the impact of peer-to-peer transactions (i.e., Venmo, Zelle), the prohibited practices, and real-life examples to demonstrate the application of Tier-1, -2 and -3 consumer liability. 

Regulation E’s procedures for resolving errors and calculating liability for unauthorized transactions are daunting. When is the consumer liable? What if they are negligent? What if the error occurred a year ago? What if the money is taken via a peer-to-peer transaction using Venmo or Zelle?

This seminar will answer these questions and more, leveraging real-life examples so that you can make sense of calculating consumer liability, who’s liable and when, and do’s and don’ts under Regulation E.

Here’s What You Will Learn

  • Error vs. unauthorized transaction
  • What is and could be an access device
  • Are peer-to-peer transactions subject to Regulation E and who’s liable
  • What if the consumer is negligent
  • What should be in your Regulation E policy/procedures/practices to mitigate your institution’s losses
  • Prohibited practices
  • CFPB FAQs
  • How to calculate Tier-1, -2 and -3 consumer liability

Who Should Attend

The three-hour seminar will be of value to compliance officers, audit, managers, specialists, and analysts as well as operations staff and management as they face Regulation E compliance issues each day on the front line.

Registration Fees

Attendees

  • $385 – Attend the Live Webinar
  • $485 – Attend the Live Webinar and Purchase One On-Demand License
  • $885 – Attend the Live Webinar and Purchase Five On-Demand Licenses
  • $385 – Purchase One On-Demand License
  • $785 – Purchase Five On-Demand Licenses

Each Additional Live Webinar Attendees: $360

Registration Policy: ProBank Education Services permits one participant per paid registration to access the program via a single internet connection at one physical location. Additional registrations are available at a discounted rate and may be registered online, by mail, or phone. Group viewings are not permitted. All unregistered participants will be invoiced. Please note we reserve the right to change speakers or reschedule/cancel seminars when necessary. 

On-Demand Purchase: When you purchase an on-demand webinar, you’ll receive secure login credentials to stream the recorded session and download accompanying materials from a separate email from no-reply-educationservices@us.forvismazars.com within 5-7 business days after the live webinar takes place. You’ll have 180 days to access the training at your own pace—making it easy to integrate professional development into your busy schedule.

When

Where

Questions?

December 16, 2026

  • 1:00 PM – 4:00 PM ET
  • 12:00 PM – 3:00 PM CT
  • 11:00 AM – 2:00 PM MT
  • 10:00 AM – 1:00 PM PT

Online

CE Information

A certificate of completion is available for each registrant. To obtain your certificate you must participate in the full duration of the program and enter all codewords given at random times. These items are required to receive your certificate. Please note each person must be a registered attendee to be eligible for credit.

CE Credits*

  • 3.6 CPE
  • 3.75 CRCM

Program Level

Intermediate

Prerequisite

Basic Knowledge of Deposit Regulations

Delivery Method

Group Internet Based

Field of Study

Specialized Knowledge

Advanced Preparation

None

*ProBank Education Services seminars and webinars are approved by the National Association of State Boards of Accountancy (NASBA) for Continuing Professional Education (CPE) credit, and certain topics may be eligible for Certified Regulatory Compliance Manager (CRCM) and other ABA designations through the ABA Professional Certifications process.

ABA Professional Certifications is dedicated to promoting the highest standards of performance and ethics within the financial services industry. Certain programs have been approved for certification credits, such as the CRCM certification. This statement is not an endorsement of these programs or its sponsor. Certification holders must report these credits at aba.csod.com.

If you have concerns or would like information regarding program cancellation policies or CPE credit, contact us at registrareducationservices@us.forvismazars.com.

ProBank Education Services is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through the web site: www.nasbaregistry.org.