Registration & payment

I set up our group. Why am I not registered?The Group Manager only buys registration packages. Assign one to yourself to attend.Show me more

Go to "Manage Your Group," assign a package to your own name and email, then finish through the email link you receive. See all group steps.

I already paid. Can I still get the group or early bird price?No. Discounts cannot be added after payment.Show me more

That is why we ask groups to buy their registration packages first, before anyone registers on their own.

I need a receipt with each person's name.Send us a request through our contact form, and we will send itemized receipts with names.Show me more

You can also download a receipt any time. Click "Already registered?" at the top right of this page, then enter your confirmation number and email.

Is there a one-day pass?Only for Tuesday's pre-conference sessions.Show me more

The main conference is sold as a full registration only.

What if I have a life-threatening food allergy?When registering, please indicate your dietary requirements in the registration form.Show me more

When registering, please indicate your dietary requirements in the registration form by selecting the dietary restriction fee option. If you're registering on behalf of someone else, please make sure you answer this question accurately.

Changes & refunds

Until August 6, 2027Cancel for a 50% refund.

After August 6, 2027No refunds. You can send someone in your place.

NeverRegistrations cannot move to a future year.

How do I send someone in my place?Click "Already registered?" at the top right of this page > enter your confirmation number and email > Transfer Registration.Show me more

The new person gets their own confirmation email. If you had already made a hotel reservation, update the name on it before transferring the registration. To do that, click "Already registered?" at the top right of this page, enter your confirmation number and email, and use the hotel link on your registration page. If they are a nurse, check that their registration still says "with CE Credits" and that their nursing license and state information are updated.

What about meals, shirts, CE and guest fees?Each has its own rule. Here they are in one list.Show me more

Extra meals: refundable until August 6, 2027, minus $10 per meal.
Shirts: refunded if the registration is cancelled.
CE credits: not refundable; you get online CE access instead.
Guest registration: not refundable.

Didn't get an email?

Check your spam or junk folder.
Search your inbox for conference@care-net.org. All registration emails come from this address. Some announcements come from kay@care-net.org, so search for that too.
Still nothing? Reach us through our contact form, using a different email address if you can. We will check that your email is spelled correctly and resend it.

At the conference

What should I wear?Business casual. Bring a sweater; meeting rooms get cold.

Do I need the app?No. It is helpful, but the printed guide has everything you need.Show me more

Download instructions arrive by email 4 weeks before the conference, around August 10, 2027. Staff at the help desk can set it up on your phone.

I need a special accommodation.Tell us what you need through our contact form. We reply within 2 business days.

Handouts, recordings & photos

Session handoutsAvailable until October 8, 2027Attendee Hub > Schedule > My Schedule > pick a session > Resources. You will only see sessions you signed up for. Need another one? Ask through our contact form.

RecordingsDetails coming soonBreakouts, devotions and worship are recorded. Ordering details will be posted closer to the conference.

PhotosPosted September 22, 2027View 2027 conference photos

Scholarships

Who can apply, and when?Applications open April 20, 2027 and close May 28, 2027. They cover General Admission at the early bird price.Show me more

You must be a Care Net affiliate to apply.
Not available two years in a row.
Not available to centers sending more than 2 staff.
Make a new account each year. Last year's password will not work.

Apply for a scholarship