7:00 AM

Breakfast & Check-In

8:00 AM

Keynote
Join Robert A. Frist, Jr., CEO of HealthStream, and Kevin O'Hara, Executive Vice President of Workforce Platform and Applications, as they unveil the latest innovations, insights, and updates shaping the future of the HealthStream ecosystem.

9:00 AM

AI Readiness & How HealthStream Enables AI (Without Replacing Jobs)
A grounded, reassuring look at how HealthStream is enabling customers to be AI‑ready. We’ll discuss AI governance, responsible guardrails, and HealthStream’s thoughtful approach to adopting AI safely. Expect a conversational format and peer sharing of how organizations are using AI and what’s working best.

9:45 AM

Break

10:00 AM

Tips & Tricks: Best Practices and Lessons Learned — ShiftWizard Build and Configuration
This interactive session explores foundational build and configuration principles within ShiftWizard, sharing best practices, lessons learned, and insights into underlying system design.

12:00 PM

Lunch

1:00 PM

Reporting & Insights: Utilization, Overtime, Vacancy, and Staffing Ratios
Trusted scheduling decisions require standardized, transparent labor metrics that both operational leaders and finance teams can rely on.

This session focuses on building clear utilization and labor reports that track open shifts, fill rates, overtime, incentives, and agency exposure—connecting daily staffing activity to meaningful workforce and cost outcomes.

Attendees will leave with a practical framework for monitoring schedule health, setting thresholds, and using data to drive month‑over‑month improvement.

1:45 PM

Break

2:00 PM

Peer Roundtables & Breakouts, Solving Today's Workforce Scheduling Challenges
This interactive breakout session brings scheduling peers together for focused discussion and shared problem‑solving around today’s most pressing workforce challenges.

Small‑group conversations will explore real‑world use of AI and predictive census, effective open‑shift and incentive strategies, and how skills and competency considerations influence scheduling decisions. The roundtable format encourages practical insight, peer learning, and actionable ideas that participants can take back to their organizations.

2:45 PM

Break

3:00 PM

Roadmap, Early Access & Design Lab Live
This session starts with a forward‑looking look at recent product progress and the strategic themes shaping the roadmap ahead. Attendees will gain visibility into what’s been delivered over the past 6–12 months and what’s next at a high level, followed by guided design lab stations where participants can react to early concepts. The format balances roadmap clarity with structured feedback, ensuring future direction is informed by real customer input without over‑committing timelines.

3:45 PM

2026 Nurse Trends: What’s Shaping Scheduling, Staffing, and the Nursing Workforce
An early sneak peek at HealthStream’s upcoming 2026 Nurse Trends report highlights the forces reshaping nurse scheduling and staffing across hospitals. Attendees will hear key insights on self‑scheduling, workforce flexibility, float pool strategies, AI readiness, and the operational pressures influencing nurse retention, labor costs, and patient care—offering meaningful context for leaders planning for the year ahead.

4:30 PM

Wrap Up

Day 2: Friday, May 29

All times listed in Central Time (CT)   |   Agenda Subject to Change

7:00 AM

Breakfast

8:10 AM

Next‑Level ShiftWizard: Smarter Views, Better Workflows
Turn great features into everyday wins. Join us for a hands-on look at new ShiftWizard functionality, where we’ll explore Enterprise Settings, View Settings, and creative ways to save and manage multiple views to make your workflow smoother and smarter.

9:15 AM

Workforce Stability with Plannery
Learn about Plannery, one of our newest feature upgrades for ShiftWizard. Plannery is an AI-powered financial platform that helps healthcare professionals transform their shifts into clear financial progress with their innovative ShiftIQ — while helping organizations improve retention and lower staffing costs.

9:45 AM

Open Forum  
Bring up your unique one-off questions & topics that may not be addressed in our general sessions.

10:45 AM

Break

11:00 AM

SBAR: A Simple Framework for Clear, Consistent Business Communication
SBAR (Situation, Background, Assessment, Recommendation) provides a practical, easy‑to‑apply framework for improving communication in complex, fast‑moving work environments. Applying SBAR helps teams reduce ambiguity, streamline handoffs, and support faster, more aligned decision‑making—bringing greater clarity, consistency, and confidence to day‑to‑day operational communication.

11:50 AM

Wrap Up & Closing Remarks

12:00 PM

Lunch