L E A R N I N G A G E N D A
Day 1: Thursday, May 28
All times listed in Central Time (CT) | Agenda Subject to Change
7:00 AM
Breakfast & Check-In
8:00 AM
Keynote
Join Robert A. Frist, Jr., CEO of HealthStream, and Kevin O'Hara, Executive Vice President of Workforce Platform and Applications, as they unveil the latest innovations, insights, and updates shaping the future of the HealthStream ecosystem.
9:00 AM
AI Readiness & How HealthStream Enables AI (Without Replacing Jobs)
A grounded, reassuring look at how HealthStream is enabling customers to be AI‑ready. We’ll discuss AI governance, responsible guardrails, and HealthStream’s thoughtful approach to adopting AI safely. Expect a conversational format and peer sharing of how organizations are using AI and what’s working best.
9:45 AM
Break
10:00 AM
Setting the Stage for What's Coming in the Future of Learning and Development
A high‑level, forward‑looking session on: The state of Learning & Development today, where HealthStream is headed, how AI, data, and platform evolution fit into the future.
11:00 AM
Getting Data In and Out of HealthStream
A practical, real-world, scenario-based session featuring data challenges inspired by what teams see every day. We’ll walk through the situations together discussing, sharing, and learning the recommended paths to achieve your desired data outcomes using APIs, Insights, and Reporting.
12:00 PM
Lunch
1:00 PM
Transition from Legacy Reporting → Insights
Guidance on moving from legacy reporting to Insights, including best practices, resources, and recommendations.
1:45 PM
Break
2:00 PM
Small Group Networking (Round 1)
Collaborate with your peers on the "hot" topic of your choice (choose 1):
- annual education
- orientation & onboarding
- clinical competencies & skills
2:45 PM
Break
3:00 PM
Small Group Networking (Round 2)
Collaborate with your peers on the "hot" topic of your choice (choose another 1):
- annual education
- orientation & onboarding
- clinical competencies & skills
3:45 PM
Open Forum
Bring up your unique one-off questions & topics that may not be addressed in our general sessions. A fan favorite at our virtual regional HUGs, this catch-all time aims to ensure no question goes unanswered!
4:30 PM
Wrap Up
Day 2: Friday, May 29
All times listed in Central Time (CT) | Agenda Subject to Change
7:00 AM
Breakfast
8:00 AM
Governance, Maintenance & Adoption — Reframed
There’s no “silver bullet” or one right answer when it comes to Learning governance, but establishing a clear strategy is critical to your organization’s success. This interactive session explores the various models used, HealthStream recommendations, and real-world examples—including governance policies shared by your peers.
8:45 AM
Governance in Action: Streamlining LMS Maintenance, HRIS Prep, and Data Conversions
Continuing the governance discussion to share recommendations and proven tips to drive operational efficiencies in high-effort maintenance—covering HRIS conversion prep, custom field upkeep, and smarter use of end dates and student group conversion dates to keep data clean and reporting reliable.
9:30 AM
Standardizing Clinical Competencies & Change Management
Drawing on her practical experience and real-world insights as a former CNO, Emily Brooks, DNP, RN – current Vice President of Onboarding and Success at HealthStream – will lead this interactive, discussion-based session focused on standardizing competencies through effective change management. Designed for admins with both clinical and non-clinical backgrounds, expect to gain an understanding of what the standardization journey looks like, common challenges to anticipate, and operationalization strategies.
10:15 AM
Open Forum
First, a final call for lingering questions. Then, let’s tie it altogether! You’ll have a head full of ideas, projects, & tasks you want to implement right away…but, where to start? We’ll walk through recommendations to turn what you’ve learned into action, plus review everyone’s #1 takeaway to emphasize our top aha! moments & lessons learned.
10:50 AM
Break
11:00 AM
SBAR: A Simple Framework for Clear, Consistent Business Communication
This session introduces SBAR (Situation, Background, Assessment, Recommendation) as a practical, easy‑to‑apply framework for improving communication in complex, fast‑moving work environments. Attendees will learn how using SBAR can reduce ambiguity, streamline handoffs, and support faster, more aligned decision‑making across teams—helping organizations operate with greater clarity, consistency, and confidence.
11:50 AM
Wrap Up & Closing Remarks
12:00 PM
Lunch