
L E A R N I N G A G E N D A
Day 1: Thursday, August 27
All times listed in Eastern Time (ET) | Agenda Subject to Change
7:00 AM
Breakfast & Check-In
8:00 AM
Keynote
Join Robert A. Frist, Jr., CEO of HealthStream, as he unveils the latest innovations, insights, and updates shaping the future of the HealthStream ecosystem.
8:30 AM
AI Readiness & How HealthStream Enables AI (Without Replacing Jobs)
A grounded, reassuring look at how HealthStream is enabling customers to be AI‑ready. We’ll discuss AI governance, responsible guardrails, and HealthStream’s thoughtful approach to adopting AI safely. Expect a conversational format and peer sharing of how organizations are using AI and what’s working best.
9:15 AM
Break
9:30 AM
Welcome, Housekeeping, & Intros
9:45 AM
Setting the Stage for What's Coming in the Future of Learning and Development
A high‑level, forward‑looking session on: The state of Learning & Development today, where HealthStream is headed, how AI, data, and platform evolution fit into the future.
10:45 AM
Break
11:00 AM
Part 1: Transition from Legacy Reporting → Insights
Receive practical guidance on getting started and moving from legacy reporting to Insights, including best practices, resources, and recommendations.
12:00 PM
Lunch
1:00 PM
Part 2: Hands On Scenarios with Insights
Have your computer fully charged and ready to dive into Insights reporting and practice running various reporting scenarios.
1:45 PM
Break
2:00 PM
Small Group Networking (Round 1)
Collaborate with your peers on the "hot" topic of your choice (choose 1):
- annual education
- orientation & onboarding
- clinical competencies & skills
2:45 PM
Break
3:00 PM
Small Group Networking (Round 2)
Collaborate with your peers on the "hot" topic of your choice (choose another 1):
- annual education
- orientation & onboarding
- clinical competencies & skills
3:45 PM
Open Forum
Bring up your unique one-off questions & topics that may not be addressed in our general sessions. A fan favorite at our virtual regional HUGs, this catch-all time aims to ensure no question goes unanswered!
4:30 PM
Wrap Up
Day 2: Friday, August 28
All times listed in Eastern Time (ET) | Agenda Subject to Change
7:00 AM
Breakfast
8:00 AM
Governance & Maintenance Workshop
There is no one-size-fits-all approach to learning or LMS governance, but a clear governance strategy is essential for long-term success. In this interactive workshop, participants will explore key sections of the governance workbook, share real-world examples, and discuss practical recommendations from HealthStream and peers to help organizations build or strengthen effective governance practices. The session will focus on key areas such as data, assignments, and student group management.
*Please come prepared with a fully charged laptop to actively participate in this session
9:30AM
Governance: Real-World Competency Application
Hear from your peer, Nathalie Korpics of Massachusetts General Hospital, as she shares how her organization applied governance practices to establish a standardized competency program. Learn how they transformed competency management from a locally managed process into a standardized program supporting multiple entities across the organization. Gain insights into their naming conventions, admin role structure, use of Job Functions, and cultural shift around competency that enabled enterprise-wise consistency and scalability.
10:15 AM
Break
10:30 AM
Governance: Real-World Success in Action
Hear from your peer, Jeremiah Robenolt of Adventist Health System (CA), as he shares his organization’s journey to building a successful Administrator management governance strategy. Gather real-world examples for getting started, practical steps for implementing a plan, and key lessons learned along the way. The session will also include time for Q&A and a networking discussion, allowing the exchange of insight from any other attendees who've rolled out Administrator management governance strategies.
11:30 AM
Open Forum
First, a final call for lingering questions. Then, let’s tie it altogether! You’ll have a head full of ideas, projects, & tasks you want to implement right away…but, where to start? We’ll walk through recommendations to turn what you’ve learned into action, plus review everyone’s #1 takeaway to emphasize our top aha! moments & lessons learned.
11:45 AM
Wrap Up & Closing Remarks
12:00 PM
Lunch