In this engaging, interactive, and entertaining presentation, you will dramatically improve your skills in addressing unconscious bias in yourself and in others in your team and organization. Cutting-edge research in cognitive neuroscience and behavioral economics shows that we all suffer from subtle and unconscious dangerous judgment errors called cognitive biases, which cause us to make bad decisions in evaluating people. By refining your emotional intelligence, which refers to skills in understanding and managing your emotions, you will gain awareness of when your feelings are likely to lead you into these mental blindspots and prevent yourself from falling into them. You will also raise your abilities in social intelligence, the strategic capacity to evaluate and influence other people’s emotions and relationships. Social intelligence skills – including cultivating valuable relationships, engaging stakeholders, empathetic listening, curious questioning, improving teamwork, mediating and resolving conflicts, reframing, exhibiting leadership presence, and motivating others – will enable you to help those in your team and organization to notice unconscious cognitive biases and avoid them. This presentation will offer you case studies and best practices, combined with groundbreaking research in emotional and social intelligence, to give you the most critical skills and take-aways that you need to help yourself and others defeat unconscious bias.
- Identify situations where unconscious bias is likely to lead you astray in evaluating others
- Boost your emotional intelligence abilities to empower you to perceive and avoid unconscious biases
- Refine your social intelligence skills to help others notice their unconscious biases and avoid them
- Discover how to use emotional and social intelligence abilities to defeat unconscious bias
- Adapt emotional and social intelligence-informed strategies on addressing unconscious bias into your own context
- Empower others in your team and organization to defeat unconscious bias through emotional and social intelligence skills
This program is well-suited for anyone who works in organizations of at least 25 people and has a role in addressing unconscious bias.