Irvin Akopov

Sr. Director, Scale Programs
SAP

Zoe Marshall

Head of Customer Success
Arbor Education

Angela Micheli

Senior CS Systems Manager
Shiji Group

Megane Vuillermoz

Team Leader Customer Success Department
Shiji Group

John Meletis

Director Customer Success
Mastercard

Keyvan Sadigh

VP, Customer Operations
Lucid Software

Shannon Hamer

Director of Customer Success & Service
Aareon Group

Laura Linnig

Manager, Customer Success FSI DE/CH
SAS Institute

Christine Andrea Fischer

Head of Adoption & Consumption Platform and Programs
SAP SE

Jessica Bobbitt

Sr. Director, Customer Success, Global Strategy
Genesys

Dominique Duquennoy

Head of Customer Success EMEA
SS&C Blue Prism

Hayes Thompson

Senior Director, Enterprise Customer Success
SAP Concur

Sruthi Malla

Principal Digital CS Strategist
Gainsight

Matt Smith

Principal, CS Engineering and Operations
Xceptor

Steve Taylor

VP Customer Success, EMEA
Saviynt

Anita Hæhre

Head of Community
Cognite

Kat Bond

Head of Partner Success
Xero

Sean Reid

Head of Customer Success
Supermetrics

Polly Sims

Senior Director, Customer Strategy & Operations
Mediafly

Shani Brenmiller

VP CS Ops
Silverfort

Riccardo Composto

Director, Renewals
Salesforce

Craig Ringland

Senior Director, Customer Success
Workday

Nancy Bray

Senior Manager, CX Collaboration Systems
Workday

Iain Taylor

Customer Success Director
BMC Helix

Adriana Pastula Diaz

Digital Customer Success Operations Manager
BMC Helix

Denise Gomes

Director of Support Operations
Kyriba

Daniel Cartagena

Scaled Customer Success Strategy Lead
SAP

Azzurra Petrini

Customer Success Specialist II
Lucid Software

Kate Neal

Customer Advisor, AI Strategy
Gainsight

Juan Garza

Customer Advisor - Community
Gainsight

Kelly McCabe

Director, Strategic Advisory Services
Gainsight

Tiina Kanninen

SVP Global Customer Success
Relex Solutions

Brenna O'Neill

Instructional Design & Multimedia Manager
Mews

Gladys Bos-Wicaksono

Learning Architect
Mews

Julien Van de Casteele

Knowledge Manager & Data Analyst
Médecins Sans Frontières

Keith Nieves

Head of Global Communities
Sonos

Joel Eaton

Head of Customer Enablement
Hornbill

Alan Blair

Senior CX Manager - Platforms and Content
Ideagen

Samuel Brown

CX Digital Platform Specialist
Ideagen

Mick Weijers

Founder
Revguides

Liam Gilleran

RVP, Solutions Consulting & Customer Success
Gainsight

Cara Frazin

Customer Success Operations Manager
Silverfort

Revathi A Menon

Community Lead
Gainsight