Irvin Akopov

Manager, Digital CS & Scale Programs
SAP

Zoe Marshall

Head of Customer Success
Arbor Education

Angela Micheli

Senior CS Systems Manager
Shiji Group

Megane Vuillermoz

Team Leader Customer Success Department
Shiji Group

John Meletis

Director Customer Success
Mastercard

Keyvan Sadigh

VP, Customer Operations
Lucid Software

Shannon Hamer

Director of Success & Services
Aareon UK

Laura Linnig

Manager, Customer Success FSI DE/CH
SAS Institute

Christine Andrea Fischer

Head of Adoption & Consumption Platform and Programs
SAP SE

Jessica Bobbitt

Sr. Director, Customer Success, Global Strategy
Genesys

Dominique Duquennoy

Head of Customer Success EMEA
SS&C Blue Prism

Hayes Thompson

Senior Director, Enterprise Customer Success
SAP Concur

Sruthi Malla

Principal Digital CS Strategist
Gainsight

Matt Smith

Senior Principal, CS Engineering and Operations
Xceptor

Steve Taylor

VP Customer Success, EMEA
Saviynt

Anita Hæhre

Head of Community
Cognite

Kat Bond

Head of Partner Success
Xero

Sean Reid

Head of Customer Success
Supermetrics

Polly Sims

Senior Director, Customer Strategy & Operations
Mediafly

Shani Brenmiller

VP CS Ops
Silverfort

Riccardo Composto

Director, Renewals
Salesforce

Craig Ringland

Senior Director, Customer Success
Workday

Nancy Bray

Senior Manager, CX Collaboration Systems
Workday

Iain Taylor

Customer Success Director
BMC Helix

Adriana Pastula Diaz

Digital Customer Success Operations Manager
BMC Helix

Denise Gomes

CS Operations Director
Kyriba

Daniel Cartagena

Digital CS Platform Strategy Lead
SAP

Azzurra Petrini

Customer Success Specialist II
Lucid Software

Kate Neal

Customer Advisor, AI Strategy
Gainsight

Juan Garza

Customer Advisor - Community
Gainsight

Kelly McCabe

Director, Strategic Advisory Services
Gainsight

Julien Van de Casteele

Knowledge Manager & Data Analyst
Médecins Sans Frontières

Keith Nieves

Head of Global Communities
Sonos

Joel Eaton

Head of Customer Enablement
Hornbill

Alan Blair

Senior CX Manager - Platforms and Content
Ideagen

Samuel Brown

CX Digital Platform Specialist
Ideagen

Mick Weijers

Founder
Revguides

Liam Gilleran

RVP, Solutions Consulting & Customer Success
Gainsight

Cara Frazin

Customer Success Operations Manager
Silverfort

Revathi A Menon

Community Lead
Gainsight

Adam Avramescu

Founder
ScaledCX Advisory

Aleisha Hales

Head of UK&I
Silverfin

Francisco Lozano

Go To Market Lead, Agentic Solutions
Gainsight

Kendra McClanahan

Senior Director Revenue Operations, Technology and Intelligence
Gainsight

Lizzie Hipkins

Senior Community Manager
Android Enterprise

Timo Idänheimo

Director, Customer Experience & CS Development
RELEX Solutions

Harrsha Chaittanya

Chief Customer Officer
Beacon.li

Avinash Mugali

Vice President & Site Lead – Global Customer Experience
Billtrust

Suvojit Mukherjee

Head of Customer Experience
Keka HR

Sonja Carmen Brendes

Global Customer Success Operations Manager
SUSE

Samantha Murray

VP, Education Strategy & Growth
Gainsight

Gianna Scorsone

COO / Co-Founder
Champion HQ

Lysette Bull

Snr. Program Manager, Community
Jamf

Samantha Hamlet

Associate Community Manager
Gainsight

Richard Millington

Founder
FeverBee

Chuck Ganapathi

CEO
Gainsight

Erica Kuhl

EVP & GM, Community, Education, and PX
Gainsight

Grant Clarke

EVP & GM, Atlas
Gainsight

Josh Schachter

SVP, Strategy & Market Development
Gainsight

Jason Hersh

Chief of Staff
Gainsight

Dan Green

RVP, Revenue - EMEA
Gainsight

Giorgia Pedenzini

Senior Customer Success Manager
Gainsight

Rakesh Reddy Kondam

Sr Director, Product Management
Gainsight

Joan Bellew

Principal Solution Director
Zellis

Taylor Johnston

VP, Customer Success
Gainsight

Pablo Kern

Vice President
Spryker Systems GmbH

Troy Lloyd-Warne

Director, CS Onboarding & Partnerships
Gainsight

David Jackson

CEO
CLG Forum

Mark Deegan

CTO
Wigmore IT

Alex Roza

Senior VP, Global Customer Success Management Office
SAP

Emma Lampert

VP, Customer
Ably

Hannah Bowater

Head of CS UK & IE
Silverfin