
Irvin Akopov
Sr. Director, Scale Programs
SAP

Zoe Marshall
Head of Customer Success
Arbor Education

Angela Micheli
Senior CS Systems Manager
Shiji Group

Megane Vuillermoz
Team Leader Customer Success Department
Shiji Group

John Meletis
Director Customer Success
Mastercard

Keyvan Sadigh
VP, Customer Operations
Lucid Software

Shannon Hamer
Director of Customer Success & Service
Aareon Group

Laura Linnig
Manager, Customer Success FSI DE/CH
SAS Institute

Christine Andrea Fischer
Head of Adoption & Consumption Platform and Programs
SAP SE

Jessica Bobbitt
Sr. Director, Customer Success, Global Strategy
Genesys

Dominique Duquennoy
Head of Customer Success EMEA
SS&C Blue Prism

Hayes Thompson
Senior Director, Enterprise Customer Success
SAP Concur

Sruthi Malla
Principal Digital CS Strategist
Gainsight

Matt Smith
Principal, CS Engineering and Operations
Xceptor

Steve Taylor
VP Customer Success, EMEA
Saviynt

Anita Hæhre
Head of Community
Cognite

Kat Bond
Head of Partner Success
Xero

Sean Reid
Head of Customer Success
Supermetrics

Polly Sims
Senior Director, Customer Strategy & Operations
Mediafly

Shani Brenmiller
VP CS Ops
Silverfort

Riccardo Composto
Director, Renewals
Salesforce

Craig Ringland
Senior Director, Customer Success
Workday

Nancy Bray
Senior Manager, CX Collaboration Systems
Workday

Iain Taylor
Customer Success Director
BMC Helix

Adriana Pastula Diaz
Digital Customer Success Operations Manager
BMC Helix

Denise Gomes
Director of Support Operations
Kyriba

Daniel Cartagena
Scaled Customer Success Strategy Lead
SAP

Azzurra Petrini
Customer Success Specialist II
Lucid Software

Kate Neal
Customer Advisor, AI Strategy
Gainsight

Juan Garza
Customer Advisor - Community
Gainsight

Kelly McCabe
Director, Strategic Advisory Services
Gainsight

Tiina Kanninen
SVP Global Customer Success
Relex Solutions

Brenna O'Neill
Instructional Design & Multimedia Manager
Mews

Gladys Bos-Wicaksono
Learning Architect
Mews

Julien Van de Casteele
Knowledge Manager & Data Analyst
Médecins Sans Frontières

Keith Nieves
Head of Global Communities
Sonos

Joel Eaton
Head of Customer Enablement
Hornbill

Alan Blair
Senior CX Manager - Platforms and Content
Ideagen

Samuel Brown
CX Digital Platform Specialist
Ideagen

Mick Weijers
Founder
Revguides

Liam Gilleran
RVP, Solutions Consulting & Customer Success
Gainsight

Cara Frazin
Customer Success Operations Manager
Silverfort

Revathi A Menon
Community Lead
Gainsight