
Irvin Akopov
Manager, Digital CS & Scale Programs
SAP

Zoe Marshall
Head of Customer Success
Arbor Education

Angela Micheli
Senior CS Systems Manager
Shiji Group

Megane Vuillermoz
Team Leader Customer Success Department
Shiji Group

John Meletis
Director Customer Success
Mastercard

Keyvan Sadigh
VP, Customer Operations
Lucid Software

Shannon Hamer
Director of Success & Services
Aareon UK

Laura Linnig
Manager, Customer Success FSI DE/CH
SAS Institute

Christine Andrea Fischer
Head of Adoption & Consumption Platform and Programs
SAP SE

Jessica Bobbitt
Sr. Director, Customer Success, Global Strategy
Genesys

Dominique Duquennoy
Head of Customer Success EMEA
SS&C Blue Prism

Hayes Thompson
Senior Director, Enterprise Customer Success
SAP Concur

Sruthi Malla
Principal Digital CS Strategist
Gainsight

Matt Smith
Senior Principal, CS Engineering and Operations
Xceptor

Steve Taylor
VP Customer Success, EMEA
Saviynt

Anita Hæhre
Head of Community
Cognite

Kat Bond
Head of Partner Success
Xero

Sean Reid
Head of Customer Success
Supermetrics

Polly Sims
Senior Director, Customer Strategy & Operations
Mediafly

Shani Brenmiller
VP CS Ops
Silverfort

Riccardo Composto
Director, Renewals
Salesforce

Craig Ringland
Senior Director, Customer Success
Workday

Nancy Bray
Senior Manager, CX Collaboration Systems
Workday

Iain Taylor
Customer Success Director
BMC Helix

Adriana Pastula Diaz
Digital Customer Success Operations Manager
BMC Helix

Denise Gomes
CS Operations Director
Kyriba

Daniel Cartagena
Digital CS Platform Strategy Lead
SAP

Azzurra Petrini
Customer Success Specialist II
Lucid Software

Kate Neal
Customer Advisor, AI Strategy
Gainsight

Juan Garza
Customer Advisor - Community
Gainsight

Kelly McCabe
Director, Strategic Advisory Services
Gainsight

Julien Van de Casteele
Knowledge Manager & Data Analyst
Médecins Sans Frontières

Keith Nieves
Head of Global Communities
Sonos

Joel Eaton
Head of Customer Enablement
Hornbill

Alan Blair
Senior CX Manager - Platforms and Content
Ideagen

Samuel Brown
CX Digital Platform Specialist
Ideagen

Mick Weijers
Founder
Revguides

Liam Gilleran
RVP, Solutions Consulting & Customer Success
Gainsight

Cara Frazin
Customer Success Operations Manager
Silverfort

Revathi A Menon
Community Lead
Gainsight

Adam Avramescu
Founder
ScaledCX Advisory

Aleisha Hales
Head of UK&I
Silverfin

Francisco Lozano
Go To Market Lead, Agentic Solutions
Gainsight

Kendra McClanahan
Senior Director Revenue Operations, Technology and Intelligence
Gainsight

Lizzie Hipkins
Senior Community Manager
Android Enterprise

Timo Idänheimo
Director, Customer Experience & CS Development
RELEX Solutions

Harrsha Chaittanya
Chief Customer Officer
Beacon.li

Avinash Mugali
Vice President & Site Lead – Global Customer Experience
Billtrust

Suvojit Mukherjee
Head of Customer Experience
Keka HR

Sonja Carmen Brendes
Global Customer Success Operations Manager
SUSE

Samantha Murray
VP, Education Strategy & Growth
Gainsight

Gianna Scorsone
COO / Co-Founder
Champion HQ

Lysette Bull
Snr. Program Manager, Community
Jamf

Samantha Hamlet
Associate Community Manager
Gainsight

Richard Millington
Founder
FeverBee

Chuck Ganapathi
CEO
Gainsight

Erica Kuhl
EVP & GM, Community, Education, and PX
Gainsight

Grant Clarke
EVP & GM, Atlas
Gainsight

Josh Schachter
SVP, Strategy & Market Development
Gainsight

Jason Hersh
Chief of Staff
Gainsight

Dan Green
RVP, Revenue - EMEA
Gainsight

Giorgia Pedenzini
Senior Customer Success Manager
Gainsight

Rakesh Reddy Kondam
Sr Director, Product Management
Gainsight

Joan Bellew
Principal Solution Director
Zellis

Taylor Johnston
VP, Customer Success
Gainsight

Pablo Kern
Vice President
Spryker Systems GmbH

Troy Lloyd-Warne
Director, CS Onboarding & Partnerships
Gainsight

David Jackson
CEO
CLG Forum

Mark Deegan
CTO
Wigmore IT

Alex Roza
Senior VP, Global Customer Success Management Office
SAP

Emma Lampert
VP, Customer
Ably

Hannah Bowater
Head of CS UK & IE
Silverfin