Civility in the Workplace
Disagreements in the workplace will occur. A key to successful workplace culture is to resolve disagreements in a beneficial way. Civility in the Workplace is designed to help identify behaviors that cause unhealthy conflict in the workplace as well as how to modify those behaviors to work out differences. It will also address the distinctions between harassment, bullying, and uncivil behaviors. Employees will review the role of a bystander and the importance of taking action. Course discussions include the encouragement of personal empowerment to increase workplace ownership and positive workplace cultures.
Learning Objectives:
After attending this training sessions, participants will be able to:
- Identify the differences between harassment, bullying, and incivility
- Recognize bullying and uncivil behaviors
- Recognize causes of conflict
- Distinguish the differences between a conversation and a debate
- Model civil behaviors and communication
- Explain the critical elements of a civil culture
Who Should Attend? Civilty in the Workplace is intended for full-time and part-time employees at all levels, including senior management.
By providing fresh perspectives and interactive learning opportunities, TMLIRP training can benefit employees of cities and entities throughout Texas.
Instructor
