Introducing the Performance 27VPA9 variable-speed heat pump, delivering industry-defined five-stage variable-speed comfort in the mid-tier and featuring InteliSense™. It’s a more affordable option for homeowners who appreciate consistent home comfort, quieter operation, and enhanced humidity control.
Explore these product highlights below:
- Dealer & Homeowner Benefits
- Performance™ Series Variable-Speed Overview
- ComfortAdjust™ Product Feature Video
- Interactive Product Feature Tiles

Dealer benefits
- Five adaptable stages* of mid-tier, industry-defined variable-speed comfort
- ComfortAdjust feature unlocks 21 adaptable stages for greater comfort consistency when paired with the new Carrier Smart Thermostat featuring InteliSense
- Built-in Advanced Defrost runs only when needed, allowing for warmer indoor air delivery
- Reduced number of unique service parts for better inventory management
- Smarter servicing with InteliSense, over-the-air updates, and best-in-class digital tools

Homeowner benefits
- High energy efficiency—up to 19.0 SEER2, 14.0 EER2, and 10.0 HSPF2—may help lower energy bills and qualify for efficiency-based rebates
- More precise heating and cooling comfort with variable-speed technology
- Enhanced dehumidification makes the home feel cooler without reducing the thermostat setpoint
- Quiet performance with sound levels as low as
57 dBA - InteliSense technology supports smarter servicing and may help reduce downtime from unexpected repairs
The Performance 27VPA9 variable-speed heat pump offers a distinct improvement over our current two-stage products. With the ability to control staging, our heat pump (27VPA9) and Smart Thermostat (TSTATCCIEWF-01) combination can potentially keep the indoor temperature within .25˚ F (+/-) of the thermostat’s setpoint.* Homeowners can also select their desired indoor humidity, up to 60%, and the system will adjust operation to maintain their comfort preference.
VARIABLE-SPEED IN THE PERFORMANCE SERIES
* When operating in steady state conditions (constant building load line). If the load changes (e.g., due to OAT changes, opening doors, turning on the oven), then this +/-.25° F will not be maintained.
GAME-CHANGING PRODUCT FEATURES
