MAPS Presenting with IMPACT
Develop your confidence for speaking and presenting, improve your relationship with listeners, and enhance the receptivity of your message.
Date and Time
Location
Ohio Union
Ohio Staters Traditions Room 2120
2nd Floor
Columbus, Ohio 43210
Parking is available at the Ohio Union South Garage
1759 North High Street
Columbus, Ohio 43210
Lunch and parking vouchers will be provided in class.
Cost
$300 per course
($250 MAPS Members)
Interested in more information on becoming a MAPS Member?
Visit our website glenn.osu.edu/training/maps or contact us at glenn-training@osu.edu.
Course Overview
Course Description
The days of the talking head are over! Today’s audiences are more sophisticated, more educated, and more impatient, they want to be entertained as well as be informed. Whether you present to a group or committee, speak at an event of 20 people or two thousand, run meetings, sell ideas, or deliver information to others, good communication skills are key. This interactive program is designed to start you on your way to becoming more organized, confident, dynamic, and entertaining presenter. The secret to a powerful presentation is not just content, it is also the way you deliver the material. This engaging, hands-on workshop is for anyone who must speak or present to a group, run business meetings, and/or sell ideas to others.
You will learn the practical 6-Step IMPACT process to improve presentations/communication and achieve greater results, based on Patrick’s book “Communicating with IMPACT“.
Intended Audience
This course is designed for public service professionals who want to strengthen their communication, presentation, management and leadership skills.
Learning Outcomes
By the end of this course, you will be able to:
- Understand your presentations skills strengths and areas for improvement
- Identify the 8 Most Common Speaking Mistakes to Avoid
- Learn and apply the 6-Step IMPACT Process
- Learn 6 Dynamic Ways to Open and Close Your Presentation
- Create a list of key questions to analyzing Your audience to personalize your message
- Learn and observe multiple techniques to Engage/Build Rapport with Your Audience
- Understand how to use Audio-Visuals, Handouts, and Group Interaction to keep your audience engaged
- Explore techniques to summarize and check for understanding and learn pointers for handling questions from the audience
- Understand how to develop a powerful closing to transform your words into actions to get greater results
Course Materials
Course materials will be provided in class.
Instructor

Patrick Donadio, MBA, CSP™, MCC, is a nationally recognized communication and leadership expert and the author of Communicating with IMPACT©. One of the few professionals worldwide to earn both the Certified Speaking Professional (CSP™) and the Master Certified Coach (MCC) credentials, Patrick has spent more than two decades helping leaders communicate clearly, lead confidently, and achieve measurable results.
Patrick has trained and coached two generations of C‑suite executives, leaders, and professional service providers using his proven IMPACT© Process—a practical, results‑based framework for communicating with clarity, purpose, and influence. His work helps organizations improve communication, elevate presentations, strengthen leadership, increase sales, and enhance their professional and community image.
A dynamic speaker and educator, Patrick has delivered keynotes, training, and coaching across the U.S. and internationally. He has trained thousands across industries—from Fortune 100 companies to associations and government agencies. Patrick has appeared on programs with notable figures including Earvin “Magic” Johnson, Joan Lunden, Roger Staubach, Lou Holtz, George Will, and Jeff Foxworthy.
Patrick has taught communication and leadership at the University of Notre Dame, The Ohio State University, The Weatherhead School of Management, the University of Dayton, and The John Glenn College of Public Affairs. He earned his MBA from Ohio University, graduated Summa Cum Laude with a Bachelor’s in Communications, and was inducted into the Phi Kappa Phi honor society.
His professional background includes serving as an administrator at Ohio University, Vice President of consulting services for a national corporation, and Executive Director of the nationally award‑winning Ohio Crime Prevention Association.
He is the author of Communicating with IMPACT©: A Powerful Process to Effectively Communicate Ideas and Achieve Greater Results, and has developed several learning programs, including:
Signature Learning Programs:
- Communicating with IMPACT©: 6‑Step Process for interpersonal communication
- Presenting with IMPACT©: Craft and deliver powerful presentations.
- Leading with IMPACT: Assess your leadership effectiveness and learn how/where to improve.
- Leading with STYLE (DISC): Understanding and applying DISC styles
- The Art & Science of Active Listening: Become a more effective listener through proven techniques.
Patrick has been published and profiled in numerous publications and has appeared on broadcast media including NBC Nightly News, Psychology Today, Time Magazine, Huffington Post, CEO Magazine, Business First, Money, and stations such as WCMH‑TV, WBNS‑TV, WTVN‑AM, and WOSU‑FM. He also participated in two goodwill exchanges with Japan, promoting intercultural awareness.
Email: Patrick@PatrickDonadio.com Website: www.PatrickDonadio.com
Bring Patrick to your next conference, retreat, or leadership event to help your people communicate with purpose and lead with IMPACT.
FAQ's
Cancellation Policy
If you are unable to attend, please cancel your registration at least five (5) business days before the course date to receive a refund. The last day to cancel for this course is April 28, 2027.
Follow these steps to make a cancellation:
- Refer to your registration confirmation email
- Scroll down to "Cancellation Policy"
- Follow link in email
- Enter the confirmation number from the registration email
- At the top of the page, click on “Cancel Registration” button
- Click Finish
Substitutions
Can't make it to the course? You can always send someone in your place. Substitutions can be made until the day of the course, May 5, 2027.
Follow these steps to make a substitution:
- Refer to your registration confirmation email
- Scroll down to "Substitutions"
- Follow link in email
- Enter the confirmation number from the registration email
- At the top of the page, click on the “Substitute Registrant” button
- Enter the name and email of the new registrant
- Click Next
- Click Confirm
Waitlist
What happens if I am on a waitlist for a course? You will receive an email confirming you have been added to a waitlist. If a spot becomes available, you will be notified by email.
CEU and CPE Policy
Attendance in this course can earn:
- 0.6 Continuing Education Units (CEUs)
- 7.2 Continuing Professional Education Units (CPEs)
Attendance is recorded at check-in at the start of the day, and full CEU or CPE credit is awarded based on an honor system, with the expectation that participants are present and actively engaged for the full MAPS course.
Course Certificate
Your course certificate will be emailed to you following the course. It will reflect your Continuing Education Units (CEUs) and Continuing Professional Education Units (CPEs) earned and your attendance of the course.
Photography
The Ohio State University may occasionally take pictures during educational events for use in program communication. If you do not want to be photographed during this course, please email the MAPS team at glenn-training@osu.edu.
MAPS Membership
A MAPS member receives a discounted rate of $250 for each course with the initial purchase of at least 12 credits. Each credit equals one course for one individual.
To inquire about becoming a MAPS member, please fill out the MAPS Membership Form. A Glenn College Professional Development team member will reach out to you.
Questions or want to learn more?
