Association Policies
See the below for important information regarding our policies on pricing, cancellations, health, and general protocols. You can find our full list of professional development policies here. Feel free to contact us at info@publicgardens.org with any questions.
Digital Access
Attendees will have access to the website, Attendee Hub, and Mobile App for 6 months following the final day of the event.
Email Communications
In order to receive event communications from us, you need to add info@publicgardens.org to your contact list and work with your IT to ensure communications coming from the following IP addresses are allowed.
198.207.147.224/27
204.239.0.224/27
216.230.14.224/27
Pricing & Cancellation
All registration fees can be found on the event's Fees page when available.
In order to receive Member pricing, you must have an active APGA Member Account either through your organization or your own individual membership. You must use the email address associated with your APGA Member Account for the Member discount to be automatically applied during registration.
Should unforeseen circumstances lead to the cancellation of the event, the Association will contact registrants to offer transferrable registrations, refunds, or donation options.
If you need to cancel your registration:
- Prior to Early Bird, you will receive a full refund.
- After Early Bird, you will receive a 50% refund in order to cover the necessary fees and materials for the event.
Please direct all questions regarding refunds to info@publicgardens.org.
Accessibility
The Association is committed to making professional development content accessible for all. All presentations made should be in line with accessibility and inclusive practices. If you have any additional needs to concerns, please reach out to us as info@publicgardens.org.
Diversity & Inclusion
The American Public Gardens Association is committed to creating an equitable, diverse and inclusive culture where the contributions of all community members are valued, respected and appreciated. The Association also seeks to encourage and support its members in creating this same culture within their own institutions.
Just as the gardens and landscapes we present are biologically diverse and engaging, we seek to consistently re-examine our professional values, modify our existing practices and remove barriers to being diverse and inclusive.
This institution is an equal opportunity provider.
Code of Conduct
The American Public Gardens Association (the Association) is dedicated to providing a harassment-free experience at Association events, including virtual. We seek to provide an environment in which diverse attendees can learn, network, and enjoy the company of other attendees in a professional environment.
The Association does not tolerate harassment in any form. Discriminatory language, behavior, or imagery that renders discomfort in others is not appropriate. The Association will also not tolerate any actual or attempted reprisals or retaliation against individuals who raise, in good faith, a concern that this Anti-Harassment Policy has been violated, or who participate in the investigation of such a concern.
Those who violate these standards risk being immediately barred from further event participation, all future event participation, and/or referred to appropriate authorities.
Reporting Procedure:
If any attendee believes they or another attendee has been subject to conduct that violates the Anti-Harassment Policy, or witnesses such conduct, they should report the violation to a member of the Association Staff as soon after the conference as possible. All reported concerns will be treated seriously and investigated promptly. All attendees are expected to cooperate fully and honestly with any investigation.
That said, please call 911 if at any time you feel that you are in immediate danger. After calling 911, if you are onsite at the conference, you may also alert Association Staff.
Read our full Code of Ethics Policy here.