Goal Setting & Employee Engagement

September 30, 2026 - 7:00 - 9:00 AM

This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader to a shared responsibility between leader and employee. This shift builds employee ownership and allows the leader to focus on coaching and developing throughout the performance cycle. Leaders will experience how to use effective (SMART) goals to help them and their employees track progress and fairly evaluate outcomes.

High Impact Feedback and Listening

October 14, 2026 - 7:00 - 9:00 AM

When sharing feedback is part of an organization’s culture, it is an effective business tool that reaches across all levels. In this course you will learn how to effectively deliver both positive and developmental feedback. Also learn how to be receptive to feedback and how to listen to understand the speaker’s intended message. In the workplace, these skills help you optimize and sustain your own and co-workers’ performance.

Conflict Resolution

October 28, 2026 - 7:00 - 9:00 AM

Today’s business environment presents new and growing challenges forcing organizations to continually increase productivity, improve quality, shorten cycle time and reduce costs. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. Learn how to recognize the signs of escalating conflict and take appropriate action to minimize damage.

Unconscious Bias

November 11, 2026 - 7:00 - 9:00 AM

We all carry biases we're not aware of — and they quietly shape how we feel, decide, and act. As workplace diversity evolves, understanding these hidden filters has become essential. This session invites you to examine how you view yourself and others, and to explore the roots of stereotype and prejudice in our workplaces and communities. Recognizing bias is the first step to overcoming it.

Delegation

November 18, 2026 - 7:00 - 9:00 AM

Fewer resources, changing motivations, virtual employees and global workforces are challenges leaders face as they attempt to meet ever-increasing workplace demands. Identify tasks to delegate, select appropriate individuals, assess capabilities and commitment. Plant the delegation discussion including the level of decision-making authority, amount of support and measuring and monitoring the delegation.

Managing Pressure & Maintaining Balance

December 9, 2026 - 7:00 - 9:00 AM

Managing projects, meeting deadlines and working with people can put leaders and team members into a pressure cooker of emotions. Learn how to recognize common pressure situations, what emotions are telling us, and the costs of ignoring them. In addition to steps for managing stress, learn the five dimensions of anger, a formula for assertiveness, and how to create an action plan or when to seek help.