This blended course focuses learning on the specific skills and mindsets of a manager and is particularly useful for new managers transitioning from a individual contributor role.
Online Learning Topics Include:
- Being a Manager
- Providing Motivation
- Conflict & Problem-Solving
- Understanding Neurodiversity
- Effective Communication
- Interpersonal Skills
Course Launches with a Welcome Session, followed by 4 Discussion Seminars every 2 weeks on Wednesday at 3 pm (Eastern), and a Closing Session.
Course Details
Course Schedule: Online materials open from January 28 - April 15, 2026.
Virtual sessions on Wednesdays at 3pm (Eastern) on February 4, 18, March 4, 18, and April 1, & 15.
Course Type: Hybrid - combining an online, self-paced course with facilitated welcome and discussion sessions.
Certification: All learners are issued a certificate of completion and digital badge upon successful completion.
Course Facilitator
Craig M. Fisk is an accomplished manufacturing and operations leader with over 25 years of experience driving performance, efficiency, and innovation in complex industrial environments. Currently serving as Director of New Products at Jeffco Fibres, Craig specializes in integrating new product development into manufacturing operations, optimizing production systems, and fostering cross-functional collaboration to deliver measurable results. His leadership has consistently produced record-setting improvements in throughput, cost reduction, and team performance.
Prior to his current role, Craig held a series of progressive leadership positions at both Jeffco Fibres and Rogers Corporation, where he developed deep expertise in operational strategy, lean manufacturing, and employee engagement. He is known for his ability to turn strategic vision into operational success. Craig holds both an Executive MBA and a Bachelor of Science in Business Administration from Nichols College.

ABOUT THE MITCHELL HUB
The Mitchell Hub is part of Mitchell College, a four-year college founded in 1938 in New London, CT. The Hub provides workforce development and professional learning that embodies the College’s distinct educational approach – centered on identifying and building on learner strengths and creating a space for personal transformation.
All Hub learners receive on-going access to a digital and on-campus Hub of technical, learning, and career support and opportunities to engage with other Hub learners and mentors. Upon successful completion, all learners are issued a certificate of completion and digital badge.
